Remote HealthTech Support Specialist

Tidal is hiring a Customer Support Specialist (eCommerce) for a technology company that helps creators run online shops and memberships. You will support customers through Zendesk, handling orders, shipping, refunds, replacements, memberships, and account concerns. You will investigate issues, provide clear and empathetic responses, escalate complex cases,...

Twilio, a remote-first company, is hiring a Technical Support Expert 2 based in Colombia to support customers using the Twilio platform and to be the subject matter expert for APIs and SDKs. You will resolve basic and routine requests, document every interaction, and communicate with empathy across channels (email, chat, phone, Slack). The role is...

Tidal is hiring a Customer Support Specialist (eCommerce) for a tech company that helps creators run online shops and memberships. You will support customers through Zendesk, handling orders, shipping, refunds, replacements, memberships, and account concerns. You will investigate issues, provide clear and empathetic responses, escalate complex cases, and...

Jobgether SRL is seeking a Patient Onboarding Agent (Customer Support) based in Colombia for a long-term remote contract. You will guide patients through onboarding for at-home sleep testing and oral appliance treatment, coordinating telehealth scheduling, impression kit handling, and manufacturing handoff, while maintaining privacy and high-quality service....

1840 & Company seeks a Technical Support Representative to provide remote troubleshooting and software support for customers using the ServiceTitan platform. You will resolve platform errors, assist with configuration and access, and guide users through workflows across diverse client systems. The role emphasizes clear communication, thorough documentation,...

The Credit Pros is seeking a bilingual Customer Service Representative to support clients via phone, email, and chat, resolving billing inquiries, account questions, and platform issues while delivering empathetic, solutions-focused service. You will collaborate with Client Success, Technical Support, Operations, and other teams in a fast-paced, remote...

Remotebridge is seeking a Customer Service Expert – Phone Support (LATAM) to join as a contractor on a remote basis. You will handle live calls with US-based customers, schedule reservations, confirm vendors, and gather necessary information. The role emphasizes English fluency, autonomous work, and professional communication. Prior experience in executive...

Twilio Inc. is seeking a Technical Support Engineer 2 to help customers use the Programmable Messaging API. You will act as the voice of Twilio, delivering friendly, professional service, and translating complex technical issues for both developers and non-technical stakeholders. Based remotely in Colombia, you’ll collaborate with cross-functional teams,...

Hireframe seeks a Technical Support Specialist to join our Tier 2 team, handling product issues requiring deeper troubleshooting. You’ll work with Zendesk, Jira, and diagnostic tools, guiding customers by phone, email, and SMS, and coordinating with partners for field visits. You’ll escalate to Engineering when needed and maintain clear, timely updates...