Delivery Manager

Delivery Manager (Middle/Senior) ID35849

Join to apply for the Delivery Manager (Middle/Senior) ID35849 role at AgileEngine

Delivery Manager (Middle/Senior) ID35849

2 weeks ago Be among the first 25 applicants

Join to apply for the Delivery Manager (Middle/Senior) ID35849 role at AgileEngine

AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions.
If you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place - guaranteed :)

WHAT YOU WILL DO
Overall
- Manage all phases of the project lifecycle, from initiation introduction & project proposal through closure;
- Ensure projects are delivered on time, within scope, and within budget;
- Develop comprehensive project plans, including resource allocation, scheduling, and risk management;
- Facilitate communication and collaboration among project stakeholders to ensure alignment and transparency;
- Implement processes to ensure successful delivery;
- Identify critical delivery issues and address them with the team before customer exposure;
- Communicate team issues and concerns to the leadership team proactively.
Client ownership
- Serve as the primary point of contact for clients throughout the project lifecycle;
- Build and maintain strong client relationships, ensuring their needs and expectations are met or exceeded;
- Conduct regular status meetings and provide detailed project updates to clients;
- Manage client feedback and address any issues or concerns promptly and effectively.
Financial account management
- Develop and manage project estimates, budgets, ensuring financial goals are achieved;
- Monitor project financials, including expenses, revenue, and profitability;
- Prepare financial reports and forecasts for internal and client review;
- Team members compensation management;
- Monitoring and ensuring account healthy margin.
Delivery management
- Lead project teams in the planning, execution, and delivery of projects;
- Define project scope, objectives, and deliverables in collaboration with senior management and stakeholders;
- Utilize project management methodologies and best practices to ensure successful project outcomes;
- Identify and mitigate project risks, resolving issues as they arise;
- Monitoring of Client’s satisfaction with AgileEngine services and team;
- Resource Management and Financial Control;
- Expectation and Escalation management;
- Technical Excellence and Best Practice Implementation;
- Process Excellence (Disciplined Agile) and Best Practices implementation;
- Removal of process bottlenecks and resolving issues;
- Help with improving the PM processes for existing projects.
Team management
- Coordinate and oversee the work of project team members, including assigning tasks and setting deadlines;
- Foster a collaborative and productive team environment, promoting professional growth and development;
- Conduct performance evaluations and provide constructive feedback to team members;
- Launch teams and establish efficient PM processes for them;
- Consult/Mentor/Teach/Coach/Growing leadership of AgileEngine Teams and Clients;
- Ensuring Team happiness: 1:1s, career development, personal development plans;
- Coordinating promotions: within AgileEngine and with the Client;
- Coordinate recruiting process with the Recruitment team.
MUST HAVES
-A minimum of 4 years of experience in project/delivery management;
- Experience as a delivery manager;
- Demonstrated experience in managing projects from start to end, including inceptions and pre-sales activities;
- Strong financial knowledge, with experience in managing project budgets, negotiating and financial reporting;
- Experience managing external clients;
- Proficiency in project management software and tools;
- Exceptional English level, communication and leadership skills.
NICE TO HAVES
- Bachelor’s Degree in Project Management, Computer Science or related field;
- Experience working cross-functionally with groups like Software Developers, Delivery/Project Managers, and Account Managers;
- Proven ability to prepare detailed proposals and manage pre-sales processes;
- High level of organization, planning, prioritization and attention to detail;
- Strong team orientation, maintain partnerships, collaborate and influence across multiple stakeholders