CX Advisory Consultant: Lead AI-Powered CX Transformations

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...

A leading customer experience company in Colombia is looking for a CX Advisory Consultant to guide clients through their transformation journey. The role involves delivering impactful consulting services, influencing customer transformation programs, and working closely with stakeholders. Successful candidates will have strong analytical skills, exceptional...

Una agencia de medios destacada en Bogotá busca un CX Strategy Lead con más de 8 años de experiencia en la industria. La misión principal será liderar la creación de estrategias de conexión que cumplan con los objetivos de negocio. Se requiere un perfil con habilidades en análisis de datos, liderazgo y comunicación. Ofrecemos beneficios como trabajo...

A leading customer service company in Colombia seeks an APAC Chief Technology Officer to drive customer success, engage with key partners, and influence product strategy. The ideal candidate has over 10 years of CX experience, a strong background in product development, and exceptional collaboration and presentation skills. The role involves leading...

Una agencia de medios global en Colombia busca un CX Strategy Lead con más de 8 años de experiencia en agencias de comunicación. El candidato será responsable de liderar la construcción de estrategias que conecten marcas y consumidores, generar insights y definir presentaciones clave. Ofrecemos beneficios como trabajo híbrido, fondo de empleados,...

Una agencia de medios internacional en Bogotá, Colombia, busca un CX Strategy Lead con más de 8 años de experiencia en comunicación y estrategia de marca. Será responsable de liderar la construcción de estrategias de conexión para cumplir objetivos de negocio, conceptuando información y definiendo storytelling clave. Se ofrecen beneficios como...

Una agencia de comunicación global en Bogotá busca un CX Strategy Lead con más de 8 años de experiencia en medios y publicidad. El candidato liderará estrategias de conexión que resuelvan las tensiones entre medios, marcas y consumidores. Se requiere habilidad en análisis de datos y liderazgo de equipos. Las soluciones serán integradas con un enfoque...

A global creative agency is seeking a Group Account Lead to join their CX team. This pivotal role involves managing Account Directors, driving revenue growth, and establishing strong client relationships. The ideal candidate will have over 10 years of relevant experience, exceptional leadership abilities, and a knack for problem-solving. This position is a...

A leading technology company is seeking a Genesys CloudCX Business Practice Architect to provide technical leadership and strategic consulting for client projects. Ideal candidates will have a minimum of 7 years in technology solution delivery, with extensive experience in Genesys Cloud CX implementations. This role is pivotal in improving customer...