Empleos actuales relacionados con Service Desk - Bogotá, Bogotá D.E. - Netlogistik
-
Service Desk Manager
hace 7 días
Bogotá, Bogotá D.E., Colombia OpenWorks A tiempo completoWe are seeking a highly skilled Service Desk Manager to lead our technical service team in delivering top-tier customer support.The ideal candidate will have experience managing teams of 5-20 people, with advanced English skills and excellent verbal and written communication abilities.In this role, you will oversee daily service desk operations, manage...
-
Service Desk Team Lead
hace 3 días
Bogotá, Bogotá D.E., Colombia OpenWorks A tiempo completoThe role involves managing workflow, load, and quality of service desk operations to ensure a 7-star customer experience. The incumbent will guarantee accuracy across the service desk platform, including tickets, tasks, and todos.
-
IT Service Desk Manager
hace 1 semana
Bogotá, Bogotá D.E., Colombia Insight Global A tiempo completoJob SummaryWe are seeking an experienced IT Service Desk Manager to lead our team and implement training programs. The successful candidate will oversee daily operations, evaluate data, and drive process improvements.About the RoleThe IT Service Desk Manager will provide leadership, coaching, and mentorship to the IT service desk team while implementing...
-
Service Desk Analyst
hace 3 días
Bogotá, Bogotá D.E., Colombia SoftwareONE A tiempo completoWe are seeking a Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for delivering high-quality service to users, offering timely and effective solutions to requests and issues.Key Responsibilities:Deliver high-quality service to users, offering timely and effective solutions to requests and issues.Lead and resolve...
-
Service Desk Manager
hace 7 días
Bogotá, Bogotá D.E., Colombia OpenWorks A tiempo completoHello there At OpenWorks, we are actively seeking a Service Desk Manager for one of our clients. This is a hybrid position (3 days in-office, 2 days remote), open in Bogotá, Colombia. The position is offered under a full-time, indefinite contract, and compensation is based on your monthly expectations.This company based in the United Kingdom operates within...
-
Service Desk Manager
hace 3 días
Bogotá, Bogotá D.E., Colombia OpenWorks A tiempo completoHello there At OpenWorks, we are actively seeking a Service Desk Manager for one of our clients. This is a hybrid position (3 days in-office, 2 days remote), open in Bogotá, Colombia. The position is offered under a full-time, indefinite contract, and compensation is based on your monthly expectations.This company based in the United Kingdom operates within...
-
Service desk Agent
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Softtek A tiempo completoSofttek Bogota, D.C., Capital District, Colombia Requirements: Required Skills: 2-4 years of experience providing IT support by phone or on site Strong experience providing support in English language Experience leading a support team preferable. Nice to have: Certification in ITIL V4 Foundations Responsibilities: Responsible for attending customer phone...
-
Service desk Agent
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Softtek A tiempo completoSofttek Bogota, D.C., Capital District, ColombiaRequirements:Required Skills:2-4 years of experience providing IT support by phone or on siteStrong experience providing support in English languageExperience leading a support team preferable.Nice to have: Certification in ITIL V4 FoundationsResponsibilities:Responsible for attending customer phone calls and...
-
Service desk Agent
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Softtek A tiempo completoSofttek Bogota, D.C., Capital District, Colombia Requirements: Required Skills: 2-4 years of experience providing IT support by phone or on site Strong experience providing support in English language Experience leading a support team preferable. Nice to have: Certification in ITIL V4 Foundations Responsibilities: Responsible for attending customer phone...
-
Service desk Agent
hace 1 semana
Bogotá, Bogotá D.E., Colombia Softtek A tiempo completoSofttek Bogota, D.C., Capital District, ColombiaDirect message the job poster from SofttekMinimum Requirements:4-6 years of experience providing IT support by phone or on siteExperience leading a support team.Nice to have: Certification in ITILResponsibilities:Responsible for attending customer phone calls and tickets.Register all service requests within the...
-
Service Desk Operations Lead
hace 2 semanas
Bogotá, Bogotá D.E., Colombia bet365 A tiempo completo**About the Role**We are looking for a highly motivated Technical Service Delivery Specialist to join our service desk team at bet365. As a key point of contact for our customers, you will be responsible for resolving IT-related issues in a timely and efficient manner.The successful candidate will have a proven track record of working in an IT support...
-
Analista 2 De Service Desk
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Ventas Y Servicios A tiempo completoSomos una empresa líder en el sector de contact center y BPO, nos encontramos en la búsqueda de Analista 2 de Service Desk para unirse a nuestro equipo en constante crecimiento. te ofrecemos : contrato a termino indefinido salario: $ 1.811.000 con prestaciones de ley 46 horas semanales - turnosrotativos - disponibilidad 7* 24 trabajo presencial . Descanso...
-
Service Desk Manager Lead
hace 6 días
Bogotá, Bogotá D.E., Colombia Visa Inc. A tiempo completoJob OverviewWe are seeking a highly experienced and skilled IT Service Desk Manager to lead our global support team. The ideal candidate will have a proven track record of managing high-performing teams, driving operational efficiency, and delivering exceptional customer service.
-
Service Desk Team Lead
hace 4 días
Bogotá, Bogotá D.E., Colombia Softtek A tiempo completoJob DescriptionWe are seeking a skilled Service Desk Agent Senior to join our team at Softtek. The successful candidate will be responsible for attending customer phone calls and tickets, restoring issues as possible, and solving service requests within their domain or support group.Key Responsibilities:Attend customer phone calls and ticketsRestore issues...
-
Service Desk Team Leader
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Bet365 A tiempo completoWho we are looking for A Service Desk Team Leader, who will oversee the provision of 1st line internal customer service and resolution of IT related issues that our users encounter in their day to day roles.You will work directly with our service desk team who are located at our offices based in Stoke-on-Trent and Manchester, while being responsible for the...
-
Service Desk Team Leader
hace 2 semanas
Bogotá, Bogotá D.E., Colombia bet365 A tiempo completoWho we are looking forA Service Desk Team Leader, who will oversee the provision of 1st line internal customer service and resolution of IT related issues that our users encounter in their day to day roles.You will work directly with our service desk team who are located at our offices based in Stoke-on-Trent and Manchester, while being responsible for the...
-
Service Desk Team Lead
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Insight Global A tiempo completoMinimum Requirements: 2-4 years of experience providing technical desktop help desk and/or support services.Possess extensive experience supporting a wide variety of hardware and software platforms, including desktops, laptops, printers, peripherals, Windows 10 & 11, OS X, Active Directory, Office 365, and mobile devices (iPhone/iPad, Android, Windows...
-
Global Service Desk Manager
hace 7 días
Bogotá, Bogotá D.E., Colombia Rhian_Convatec A tiempo completoAt Rhian_Convatec, we value our employees' contributions to our success. As a Senior Service Desk Technician, you will have the opportunity to make a real impact on our business by providing exceptional IT support services.About the OpportunityYou will be working closely with our Service Desk Team to resolve complex technical issues, provide guidance to...
-
Senior Service Desk Technician
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Rhian_Convatec A tiempo completoPioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services...
-
Service desk Agent Senior
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Softtek A tiempo completoSofttek Bogota, D.C., Capital District, Colombia 1 day ago Be among the first 25 applicants Direct message the job poster from Softtek Minimum Requirements 4-6 years of experience providing IT support by phone or on site Strong experience providing support in English language Experience leading a support team is preferable. Nice to have: Certification in...
Service Desk
hace 2 semanas
Escolaridad: Ing. en sistemas o carreras a fin (concluida)
Experiência: Al menos 1 año atendiendo clientes en un service Desk, NOC o Call Center de tecnología
Responsabilidades y obligaciones
Estarás a cargo de la atención y servicio a los clientes vía telefónica
Cualificaciones y habilidades
Manejo de Paquetería Office, PC y medios de comunicación digitales.
Manejo de: CRM, PowerBI, herramientas de monitoreo de servidores
**Inglés intermedio-avanzado**
**Disponibilidad para cubrir guardias en fines de semana (días de descanso entre semana)**
**Beneficios**
Sueldo: $3,000,000 brutos
Prestaciones de ley y superiores
Cursos y capacitaciones todo el año
Plan de carrera y crecimiento dentro del área
Esquema 100% nómina
Esquema de trabajo: Híbrido
Tipo de puesto: Tiempo completo
Salario: $3.000.000 al mes
Consideraciones ante el COVID-19:
Sí, todos los colaboradores usan cubrebocas dentro de la oficina. Service Desk cuenta con una sala específica para laborar, por lo que el contacto físico con terceros es menor.
Educación:
- Licenciatura terminada (Deseable)
Experiência:
- Service Desk: 1 año (Deseable)
Idioma:
- Inglés intermedio-avanzado (conversacional) (Deseable)
