Senior Client Care Consultant, Technical Solutions

Hace 1 día

bogotá, bogotá, distrito capital, Colombia Visa Jornada completa

Visa is seeking a Client Care Consultant in Bogotá to respond to and resolve client issues across transactions, billing, and technical queries. The role involves investigating, analyzing, and guiding solutions while leveraging AI tools to support daily work.

Strong digital fluency and collaboration with internal teams and external clients are essential. The position requires delivering high-quality service, managing escalations, and driving improvements while building strong relationships with