Infrastructure Support Analyst

hace 7 días

Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completo

Thanks for your interest in ScotiaTech, Scotiabank's new and innovative Technology hub in Bogota.

Join a purpose-driven winning team that promotes creativity and innovation in a fast-paced environment, where we're always committed to results, in an inclusive, diverse, and high-performing culture.

Job title: Infrastructure Support Analyst

The team: Scotiabank's Global Network Operations (GNO) team is responsible for operating the Scotiabank's network globally on a 24x7x365 basis. The GNO team monitors the global network, troubleshoots, and implements required network changes. We provide Levels 1 & 2 support and work closely with the engineering teams in Global Network Engineering (GNE) to troubleshoot and fix complex network issues, ensuring business strategies, plans and all operations initiatives are executed/delivered in compliance with governing regulations, internal policies/procedures and enterprise service level agreements.

The role: Reporting to the Senior Manager, Global Network and ABM Operations, you will play a critical part in documenting, planning and implementing security remediations, services monitoring, triaging, actioning, and troubleshooting of network alerts/events globally, as well as planning and executing network changes to prevent or resolve network-related incidents. When required, you may be a part of after-hours change implementation or troubleshooting major incidents in the evenings or weekends.

Is this role right for you?

  • You want to work on the resolution of complex network issues and feel a sense of accomplishment every single day.
  • You want to be a part of planning & implementing changes to keep our network stable.
  • You are passionate & comfortable in "problem solving" on daily troubleshooting sessions in a collaborative manner with many other technologists.
  • You are eager to make the changes where required, to make the network safer every single day.
  • You expect to make routing/switching/firewall changes to optimize the network day-to-day.

Do you have the skills that will enable you to succeed in this role?

  • You possess strong communication (verbal/written) skills. In addition, you have good interpersonal skills to build relationships with both internal/external business partners and vendors.
  • You have at least 5+ years of hands-on technical working experience in supporting and operating with most of the following network technologies at an enterprise scale:
    • Cisco Routers, Switches, Wi-Fi & Network Authentication.
    • Cisco Firewalls/Virtual Private Network (VPN)
    • Fortinet Firewalls
    • F5 Local Traffic Manager (LTM)/Global Traffic Manager (GTM)
    • Infoblox Domain Name Server (DNS)/Dynamic Host Configuration Protocol (DHCP) and IP Address Management (IPAM)
    • Aruba SD/WAN
    • Zscaler
    • Monitoring Systems
  • You have at least 3+ years of hands-on technical working experience with the use of any of the following network monitoring tools (i.e.: IBM's SevOne Network Performance Management (NPM), Broadcom's AppNeta, Cisco's ThousandEyes, NetScout's nGenius, Cisco Prime, NetBrain's Network Problem Diagnosis Automation System (PDAS).
  • You have at least 2+ years of hands-on working experience with IT Service Management (Event Management, Incident Management, Knowledge, Configuration Management Database (CMDB)/Asset Management, Change Management).
  • You possess superior problem-solving and decision-making skills to resolve work issues in a dynamic environment.
  • You can manage multiple tasks concurrently & the ability to work well under pressure is a part of who you are.
  • You possess a strong customer orientation & a keen ability to learn rapidly.
  • You have completed a post-secondary education in a technology related field, plus have a CCNP (R&S).

What's in it for you?

  • You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.
  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success We also foster an environment of innovation and continuous learning.
  • We care about our people, allowing them to design how they work to deliver amazing results.

Location(s): Colombia : Bogota : Bogota

ScotiaTech is a business unit within ScotiaGBS, a Scotiabank Group company located in Bogota, Colombia. The ScotiaTech hub was created to support different technology systems and processes of the Bank. We offer an inclusive, positive work environment, and competitive benefits.

At ScotiaTech, we value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaTech; however, only those candidates who are selected for an interview will be contacted.

Note: All postings in will remain live for a minimum of 5 days.

#J-18808-Ljbffr

  • Infrastructure Support Specialist

    hace 7 días

    Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completo

    Company Overview:We are ScotiaTech, a Scotiabank business unit located in Bogota, Colombia. Our goal is to create and maintain a secure and reliable network infrastructure for our global operations.Job Description:We are seeking a skilled Infrastructure Support Analyst to join our Global Network Operations (GNO) team. The successful candidate will be...

  • Jr Application Support Analyst

    hace 3 semanas

    Bogotá, Bogotá D.E., Colombia Teleperformance Colombia A tiempo completo

    Join eperformance as a Jr Application Support Analyst Be Part of the Future of Digital InnovationAre you passionate about solving complex technical challenges, supporting cutting-edge digital products, and working in a dynamic, fast-paced environment? eperformance is looking for an enthusiastic JrApplication Support Analyst to join our expert Application...

  • Senior IT Infrastructure Analyst

    hace 6 días

    Bogotá, Bogotá D.E., Colombia Friogan A tiempo completo

    We are looking for a highly skilled Senior IT Infrastructure Analyst to join our team at Friogan.Job Summary:The ideal candidate will have extensive experience in analyzing and resolving complex IT infrastructure issues, with a strong focus on customer satisfaction.Main Responsibilities:Analyzing IT infrastructure performance and identifying areas for...

  • Infrastructure Support Analyst

    hace 3 semanas

    Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completo

    Thanks for your interest in ScotiaTech, Scotiabank's new and innovative Technology hub in Bogota.Join a purpose-driven winning team that promotes creativity and innovation in a fast-paced environment, where we're always committed to results, in an inclusive, diverse, and high-performing culture.Job title: Infrastructure Support Analyst The team: Scotiabank's...

  • Infrastructure Support Analyst

    hace 4 semanas

    Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completo

    Thanks for your interest in ScotiaTech, Scotiabank's new and innovative Technology hub in Bogota. Join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we're always committed to results, in an inclusive, diverse, and high-performing culture. Job title: Infrastructure Support Analyst The team:...

  • Infrastructure Support Analyst

    hace 4 semanas

    Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completo

    Thanks for your interest in ScotiaTech, Scotiabank's new and innovative Technology hub in Bogota. Join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we're always committed to results, in an inclusive, diverse, and high-performing culture. Job title: Infrastructure Support Analyst The team:...

  • Infrastructure Support Analyst

    hace 13 horas

    Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completo

    Requisition ID: 210114Thanks for your interest in ScotiaTech, Scotiabank's new and innovative Technology hub in Bogota.Join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we're always committed to results, in an inclusive, diverse, and high-performing culture.Job title:Infrastructure Support...

  • Support Analyst

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia SoftwareONE A tiempo completo

    Why SoftwareOne?Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser passionate about delivering special Customer Happiness and results. Our leaders empower and encourage their teams and provide a...

  • Infrastructure Security Analyst

    hace 7 días

    Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completo

    As an Infrastructure Security Analyst, you'll play a critical role in ensuring the security and integrity of our global network infrastructure. Reporting to the Senior Manager, you'll be responsible for implementing security remediations, monitoring services, and coordinating with engineering teams for change implementation.About the Role:Monitor and analyze...

  • Support Analyst

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia SoftwareONE Deutschland GmbH A tiempo completo

    Why SoftwareOne?Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser passionate about delivering special Customer Happiness and results. Our leaders empower and encourage their teams and provide a...

  • Junior Support Analyst Bogotá

    hace 3 semanas

    Bogotá, Bogotá D.E., Colombia Coink A tiempo completo

    Coink Bogota, D.C., Capital District, ColombiaJunior Support Analyst BogotáJoin to apply for the Junior Support Analyst Bogotá role at Coink.Seniority Level- Entry levelEmployment Type- Full-timeJob Function- Information TechnologyBogota, D.C., Capital District, Colombia $20,000.00-$74,000.00#J-18808-Ljbffr

  • Infrastructure Analyst

    hace 2 días

    Bogotá, Bogotá D.E., Colombia The Bridge Social A tiempo completo

    **Descripción**:**Somos The Bridge**The Bridge es la red de profesionales digitales más grande de LATAM con más de 230 mil rockstars.Startups, scale-ups, grandes empresas y consultorías de todo el mundo trabajan con nosotros para conseguir los proyectos más desafiantes e impactantes.¿Estás listo para participar en el desafío?**La Posición**Estamos...

  • Tech Support, Helpdesk Analyst

    hace 3 semanas

    Bogotá, Bogotá D.E., Colombia Groupcos A tiempo completo

    Tech Support, Helpdesk Analyst C1 - Apply NowSalary: 2.850.000 $ to 3.000.000 $ (Gross Monthly)Positions Available: 10Employment Type: Full TimeJoin Our Team as a Helpdesk AnalystWhat You'll Do: Provide IT support and troubleshooting over the phone and e-mail.Keep customers happy by resolving issues quickly and clearly.Work with our team to ensure everything...

  • Tech Support, Helpdesk Analyst

    hace 6 días

    Bogotá, Bogotá D.E., Colombia Groupcos A tiempo completo

    Tech Support, Helpdesk Analyst C1 - Apply NowSalary: 2.850.000 $ to 3.000.000 $ (Gross Monthly) Positions Available: 10 Employment Type: Full Time Join Our Team as a Helpdesk AnalystWhat You'll Do: Provide IT support and troubleshooting over the phone and e-mail.Keep customers happy by resolving issues quickly and clearly.Work with our team to ensure...

  • Network Support Analyst

    hace 4 semanas

    Bogotá, Bogotá D.E., Colombia Michael Page A tiempo completo

    Acerca de nuestro cliente Our client is a foreigncompany that provides connectivity and security services on thefastest network. Descripción Cloud Support (VPS, VPC, CloudNetworking) - Networking (Routing (IGP and EGP) - Supporting CDNs,L1 & L2 Support) - Traffic monitoring through specific tools,and monitoring of systems and infrastructure with Kentik,...

  • Network Support Analyst

    hace 4 semanas

    Bogotá, Bogotá D.E., Colombia Michael Page A tiempo completo

    Nos encontramos en la busqueda , de un tecnico,estudiante o profesional con experiencia en telecomunicaciones o afines 1 año de experiencia en soporte en cloud Funciones Soporte enla nube (VPS, VPC, Redes en la nube) Redes (Enrutamiento (IGP yEGP)) Soporte para CDNs, Soporte L1 y L2 Monitoreo de tráfico através de herramientas específicas, y monitoreo de...

  • IT Infrastructure Specialist

    hace 51 minutos

    Bogotá, Bogotá D.E., Colombia Cobistopaz A tiempo completo

    Cobis Topaz is seeking a skilled IT Infrastructure Specialist to support our growing business needs.This full-time role involves working on various infrastructure projects, including cloud migration and server deployment.The successful candidate will have excellent communication skills and be able to work collaboratively with cross-functional teams.Key...

  • Infrastructure Engineer

    hace 3 días

    Bogotá, Bogotá D.E., Colombia Stonex Group Inc. A tiempo completo

    Overview Connecting clients to markets – and talent to opportunity With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we're a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class...

  • Senior Infrastructure Investment Specialist

    hace 6 días

    Bogotá, Bogotá D.E., Colombia World Bank Group A tiempo completo

    Company OverviewI am an integral part of the investment team focusing on business development, processing, and managing IFC's investments in energy, infrastructure, and the digital economy. Our team delivers financial and technical support to clients in the power, transport, telecoms, municipal & environmental infrastructure, and natural resources sectors.

  • Infrastructure Automation Specialist

    hace 1 día

    Bogotá, Bogotá D.E., Colombia GFT TECHNOLOGIES SE A tiempo completo

    Web Operations EngineerWe are seeking a skilled Global Web Operations Professional to join our team at GFT TECHNOLOGIES SE. The primary focus of this role is to provide global operational support for the infrastructure technologies delivered from within the Web group, including Web Server infrastructure, Authentication/authorisation technologies, and Web...