HR Professional Operations

hace 2 semanas

Bogotá, Colombia BT Group A tiempo completo

HR Professional Operations - Colombia

Location: Teleport Business Park, Bogota, Colombia

Company: BT Group

TITLE: HR Professional Operations (Generalist) – Colombia

Flexible Working / Hybrid - Office and Remote combination (3 days at the office and 2 days at Home)

Please submit CVs in English

About the role

Working as part of a virtual HR Services team across the Americas region, the role holder acts as a trusted HR professional adviser for line managers and employees, by providing a consistent and high-quality service, in line with company values, policies, and best practice. The role holder is flexible to work across boundaries to resolve complex problems using their HR and payroll expertise, and constantly seeks to deliver excellent customer service to the business and colleagues through continuous process improvement.

You’ll have the following responsibilities:

  • Acts as an honest and trusted HR professional advisor for line managers and employees alike, providing consistent advice and a clear rationale behind recommended actions.
  • Use HR expertise and best practice to provide quick & innovative solutions to resolve complex problems.
  • Work with colleagues across HR Services and wider HR community to ensure a consistent approach to process and policies and drive an integrated and high-quality service to the business.
  • Full cycle payroll processing and accountability for assigned countries.
  • Accurately and timely monthly compliance and other statutory government reporting.
  • Works closely with offshore Recruitment Team on all hires and recruitment-related requirements.
  • Provides expert advice on Immigration legislation and activities.
  • Accountable for in-country compliance and legislative reporting.
  • Manages the local administration of employee benefits.
  • Supports the Country HR Business Partner team in managing non-complex case management activities in a timely and robust manner.
  • Undertakes any HR transactional activities that must remain within country boundaries.
  • Ensures people data administration is accurate, and employee records are up to date.
  • Remains current on all HR policies, programmes, and practices and stays informed of new (and pending) local laws and regulations.
  • Works closely with the legal team to stay informed of requirements regarding data protection law and regulations.
  • Collaborates and works closely with the regional and global HR, payroll hub, finance, legal and other teams to achieve business objectives and initiatives.
  • Takes an active role in inducting new starters to deliver a confident and credible on-boarding experience.
  • Develops a strong understanding of the business in which they operate, and a comprehensive understanding of the local and regional culture and customs.

You’ll have the following skills and experience:

  • Full cycle payroll processing and accountability for assigned countries.
  • Acts as an honest and trusted HR and payroll professional advisor for line managers and employees alike.
  • Strong communication skills to engage with both individuals and groups.
  • Ability to utilise PowerPoint and other media formats in a confident manner.
  • A true customer champion, with the ability to be solution focused.
  • Ability to work independently and escalate issues and concerns.
  • Willingness and drive to learn new things.

Technical skills & knowledge requirements:

  • Bachelor’s degree in human resources, Business Administration or a related field.
  • Working knowledge of payroll processing and reporting for LATAM countries.
  • At least 2-3 years generalist HR/payroll experience.
  • Good stakeholder management and relationship skills.
  • Experience and working knowledge with payroll and HR Information Systems.
  • English and Spanish written and spoken language working competency required.

BT offers a superior global and diverse culture that fosters health and wellness for their employees.

  • Competitive salary and on-target bonus plan
  • Training and development opportunities
  • Career progression in BT Security and across BT with our internal development programme
  • Annual leave as per the local country leave agreement

BT values and supports diversity in all its manifestations. We want our workforce to fully represent the communities and customers we serve.

Who is BT Group:

We're the leading communications provider with customers in 180 countries.

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