Customer Service

hace 18 horas

Perímetro Urbano Bucaramanga, Colombia Lean Solutions Group A tiempo completo

Talent Acquisition Analyst | Organizational Psychologist | Recruiter | Headhunter | Headhunting | Interviews Overview We’re looking for a Customer Service Representative with experience in collections campaigns who is passionate about delivering outstanding support and creating great customer experiences. In this role, you'll handle inbound and outbound interactions, providing timely and empathetic assistance to customers and ensuring their issues are resolved with care and efficiency. This is a great opportunity to grow your career in a fast-paced and supportive environment, while being a key player in building customer loyalty and satisfaction. Responsibilities Respond to customer inquiries via phone (sometimes emails) in a professional and timely manner. Resolve product or service issues by clarifying concerns, determining the cause, and offering solutions. Document all interactions in the appropriate systems with accuracy and attention to detail. Escalate complex issues to the appropriate teams when necessary. Follow company guidelines and quality standards to ensure customer satisfaction. Continuously seek ways to improve the customer experience. Qualifications Minimum 8 months of experience in a customer service role. High school diploma or equivalent required. Strong communication skills in both English and Spanish. Willingness to take calls. Empathetic, patient, and solution-oriented mindset. You’ll thrive in this role if you are: A strong communicator who enjoys helping others. Detail-oriented and able to multitask in a dynamic environment. A proactive problem-solver who stays calm under pressure. Adaptable and open to feedback, always looking to improve. A team player who contributes to a positive and inclusive culture. Ready to make a real impact through exceptional service? Join us and help create outstanding experiences for every customer. Seniority level Mid-Senior level Employment type Full-time Job function Customer Service, Finance, and Sales Industries Outsourcing and Offshoring Consulting #J-18808-Ljbffr

  • Bilingual Customer Service Agent

    hace 1 semana

    Perímetro Urbano Barranquilla, Colombia Soft-G.Net A tiempo completo

    Overview We are looking for a Bilingual Customer Service Agent (English level B2 to C1) to join our team at Soft-G.Net . In this role, you will be the main link between our customers and the company, ensuring an outstanding customer experience with every interaction. Responsibilities Handling inbound calls, resolving customer inquiries and requests in a...

  • Customer Service Specialist

    hace 7 días

    Perímetro Urbano Medellín, Colombia Digital A tiempo completo

    We are seeking a dependable and customer-focused Social Media Customer Service Associate to manage inbound customer inquiries, issue resolution, and sentiment across our social media platforms for a global audience.This role operates on Pacific Standard Time (PST), and candidates must be willing and able to work in this US time zone. The position is...

  • Customer Service Representative

    hace 18 horas

    Perímetro Urbano Barranquilla, Colombia Movate Technologies Services Limited A tiempo completo

    Job title: Customer Service RepresentativeWork Location: Barranquilla, ColombiaExperience: 6 months – 1 yearEducation Qualification: Bachelor’s Degree Roles and Responsibilities: Handle incoming in a timely manner. Create support tickets and elevate cases to Tier 2 as needed. Manage cases, emails, and chats simultaneously. Follow communication scripts...

  • Customer Service Bucaramanga EN

    hace 18 horas

    Bucaramanga, Colombia Convergys A tiempo completo

    Customer Service Bucaramanga EN page is loaded## Customer Service Bucaramanga ENlocations: COL Bucaramanga - Cra. 27 #33-51, Mejoras Públicastime type: Full timeposted on: Posted Todayjob requisition id: R Job Title:Customer Service Bucaramanga ENJob Description A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn...

  • Customer Service Specialist

    hace 18 horas

    Perimetro Urbano Pereira, Colombia Securitas Technology A tiempo completo

    ABOUT THE JOB Please Submit your CV/Resumé in English. Resumes not submitted in English will not be considered. As a Data Services Specialist I , you will be responsible for building and maintaining account data, troubleshooting with technicians to activate accounts for live monitoring, and handling all customer requests regarding account information. Your...

  • Bilingual Customer Service Representative

    hace 18 horas

    Perímetro Urbano Barranquilla, Colombia Soft-G.Net A tiempo completo

    Overview Are you a fluent English speaker looking for a stable career with high earnings? We want you! Our company is people-oriented, and we believe our team is our greatest asset. We are currently looking for Bilingual Customer Service Representatives with a passion for helping others and a top-tier service attitude. Responsibilities Provide high-quality...

  • E-commerce Customer Service Representative

    hace 18 horas

    Perímetro Urbano Barranquilla, Colombia Lean Solutions Group A tiempo completo

    Job title E-commerce Customer Service Representative Location Barranquilla Metropolitan Area Overview The E-commerce Coordinator is responsible for coordinating online order processing and handling product data management on E-commerce platforms with retail customers and accounts. Responsibilities Monitor daily online sales operations. Ensure timely order...

  • Customer Service Associate – Consumer Products Support

    hace 18 horas

    Perímetro Urbano Medellín, Colombia Fusion CX A tiempo completo

    If you are looking for customer service jobs or call center job vacancies in Colombia within a structured, performance-driven contact center environment, this role is designed for professionals who can manage high interaction volumes while delivering clear, solution-focused support. Fusion CX is hiring Customer Service Associates for a blended customer...

  • Global Customer Service Specialist

    hace 7 días

    Perímetro Urbano Barranquilla, Colombia Allied Global A tiempo completo

    Una compañía internacional busca un Customer Service Representative en Barranquilla. El puesto no requiere experiencia previa, ya que se brindará capacitación. Entre las responsabilidades se incluyen proporcionar asistencia a clientes internacionales y registrar consultas. Se ofrece contrato indefinido, días libres rotativos y un bono de contratación...

  • Global Customer Adoption Lead

    hace 17 horas

    Perímetro Urbano Bucaramanga, Colombia Coupa A tiempo completo

    A leading technology company is seeking an Associate Customer Adoption Manager to enhance customer engagement and maximize the value of the Coupa platform. The ideal candidate will have proven experience in procurement processes and the ability to manage customer relationships effectively. Responsibilities include developing processes, managing project...