Technical Support Tier 1

Job title: Technical Support Tier 1 Work Location: Barranquilla, Colombia On-site Qualification: High School Diploma Experience : 6 months No of openings: 2 Roles and Responsibilities: Respond to customer e-mails, phone calls, and chats in a timely manner Address voice and data issues and work with other teams to drive resolution ...

**Work Location**: Barranquilla, Atlantico **Qualification**: High School Diploma **No of openings**: 1 **Roles and Responsibilities**: Analyze, track and resolve customer’s technical issues in a professional, timely manner Interact with TAM and other support team members to investigate and resolve issues Assist field personnel (SE’s, Sales) with...

Quantic is a cloud-based point of sale solutions company based in King of Prussia, PA (USA). We are looking for a full-time contract Technical Support Representative and an Onboarding Coordinator who can communicate with customers and troubleshoot POS issues, including basic network connectivity problems. Additional responsibilities for the position...

Service Desk Analyst RoleIn this challenging and rewarding role at Auxis, you will serve as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. As a Service Desk Analyst, you will handle multiple accounts, applying your expertise to promptly address incoming calls, chats, and tasks,...

**Work Location**: Barranquilla, Colombia On-site **Qualification**: High School Diploma **No of openings**: 2 **Roles and Responsibilities**: Address voice and data issues and work with other teams to drive resolution Troubleshoot customer connectivity issues Coordinate with other Engineer to diagnose and fix site issues Remain available in a call queue...

Job Summary:The Senior Technical Support Specialist serves as the initial point of contact for users contacting our IT Service Desk, delivering exceptional customer service. In this senior role, the specialist will handle multiple accounts utilizing their expertise to address incoming calls, chats, and tasks.Main Responsibilities:Promptly address incoming...

Job OverviewWe are seeking a skilled Technical Support Specialist to join our team at Center Source. As a key member of our support staff, you will be responsible for providing top-notch customer service and technical assistance to our clients.

**Role Purpose**: Jumio is seeking a driven Technical Support professional looking to join our Jumio Technical Support team, based in Barranquilla, Colombia. As an individual contributor, reporting to the Manager, Jumio Technical Support, you will get the chance to work within an international startup as part of a small team where every member's opinion...

About this role: As a Desktop Support Associate at TTEC, you will be the spark that brightens days and ignites your career. You will be part of bringing humanity to business, working onsite in Barranquilla, Colombia, and contributing to the company's award-winning employment experience.In this role, you will be the hero for all forefront associates, helping...

**Unify CX** is looking for an extraordinary **_Technical Support Specialists_** to join our motivated and ambitious team. **What Will You Do?** In this position you will: - Address customer concerns with active listening, providing thorough, step-by-step resolutions tailored to their needs. - Ensure customer satisfaction by resolving issues completely...

_**Position: Technical Support and Customer Service Specialist**_ **Responsibilities**: Create and manage support tickets, ensuring detailed documentation for each incident. Diagnose technical issues, provide solutions, and escalate complex problems to the appropriate teams. Collaborate closely with other departments to ensure efficient resolution of...

**About the Role**Auxis is seeking an experienced Technical Support Expert to join our team. This position requires a high level of technical expertise, excellent communication skills, and a strong commitment to customer satisfaction.

**Requirements**: Education: Bachelors degree in Computer Science, Systems Engineering, or a related field. Experience: Previous experience in technical support and customer service. Languages: Bilingual (B2-C1 level) with advanced proficiency in English. Technical Skills: Solid knowledge of operating systems Windows, networks, and hardware. Familiarity with...

**Technical Support Specialist** **Acerca de Abbott** Abbott es líder mundial en cuidado de la salud, que crea ciencia innovadora para mejorar la salud de las personas. Siempre estamos mirando hacia el futuro, anticipando cambios en la ciencia y la tecnología médica. **Trabajando en Abbott** En Abbott, puedes hacer un trabajo que importa, crecer y...

JOB DESCRIPTION ¡Sé parte de Stefanini! En Stefanini somos más de 30.000 genios, conectados desde 41 países, haciendo lo que les apasiona y co-creando un futuro mejor. ¡Seguro no te quieres quedar fuera! ¡On-Site Technical Support L1! ¿Por qué te elegiremos? ¡Porque los desafíos que asumirás reflejan tus ambiciones! RESPONSIBILITIES...

Job SummaryThe Service Desk Analyst plays a crucial role in providing top-notch customer service to users contacting our IT Service Desk. In this junior position, the analyst focuses on a single account, gradually building expertise before handling multiple accounts. Primary responsibilities include promptly addressing incoming calls, chats, and tasks,...

Job Opportunity at Solvo Global S.A.SSalary: $45,000 - $55,000 per yearCompany OverviewWe are a dynamic organization seeking a highly skilled and flexible individual to join our team. As a key member of our support services division, you will play a crucial role in delivering exceptional customer experiences and technical assistance.Job DescriptionThis is a...

**Position**:HRIS Support Analyst **City**:Barranquilla (On site) **Schedule**:Monday to friday from 10am to 7pm **Remuneration**: $4'000.000 - 4'500.000 **Job description**: **Responsabilities**: - Coordinate and perform activities and support data transmissions related to integration of data and systems such as direct 180 and 360 feeds between iSolved...

Job Summary: **Responsibilities**: - Incident/Request/Problem/Knowledge Management. - Perform Incident and Request Queue Management for Auxis clients and assign the tickets as appropriate. - Provide first-level contact, convey resolutions to customer issues and follow up. - Properly escalate unresolved queries to the next level of support. - Utilize...

As a Support Specialist specializing in Payroll Operations, your primary objective is to provide team-based assistance for new hire reporting, direct deposit return processing, accurate garnishment administration, payroll support, and payroll administration for our small business clients. The Support Specialist embodies our core value of ‘Deliver Wow’,...