Marketing Coordinator

We invite talented professionals to join Ottomatik.io as a Marketing Coordinator . Note to Applicants Eligibility: This position is open to candidates residing in Latin America. Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered. Professional Presentation: We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority. Note: If you're hired for this role, you may be asked to update your LinkedIn profile. Company Overview Ottomatik.io is a dynamic and innovative digital marketing agency specializing in SEO and PPC advertising. As we scale from startup to industry leader, we are building the operational infrastructure that will support our next phase of growth—from managing hundreds of clients to thousands. We offer a fully remote work environment with team members across multiple time zones and significant growth opportunities in a fast‑growing company where your contributions directly impact our ability to deliver exceptional client results and expand our market presence. Our values‑driven culture champions Ownership, Continuous Improvement, Adaptability, and Drive, while fostering an inclusive team environment and clear advancement pathways for high performers. About the Role This marketing coordination role is central to the agency’s success. You will support client communications, campaign execution, and operational excellence, ensuring website, SEO, and PPC campaigns run seamlessly while maintaining the high standards of accuracy and professionalism clients expect. Responsibilities Client Relationship Management Conduct regular client communications via phone, email, and virtual meetings to provide updates, gather feedback, and maintain strong relationships. Manage ongoing client projects from initiation to completion, ensuring all deliverables meet deadlines and quality standards. Coordinate cross‑functional teams and resources to execute client campaigns and projects effectively. Monitor client satisfaction levels and proactively address concerns to maintain positive relationships. Recognize early warning signs of client dissatisfaction or “high temperature” situations and implement appropriate de‑escalation strategies. Revenue Growth and Client Development Identify upselling and cross‑selling opportunities based on client performance data and business needs. Monitor key performance indicators (KPIs) such as ROI improvements, traffic growth, conversion increases, and budget utilization to spot upselling opportunities. Present data‑driven recommendations to clients, highlighting how additional services could amplify their current success. Project Coordination and Execution Support the planning, execution, and tracking of marketing projects and campaigns. Coordinate timelines, deliverables, and resources for marketing initiatives to ensure deadlines are met.Communicate with internal teams, vendors, and external partners to ensure alignment and smooth execution of projects. Assist in the preparation of campaign briefs, creative assets, and other project‑related documents. Monitor project progress and provide regular updates to stakeholders on key milestones and potential challenges. Client Operations and Support Oversee comprehensive client onboarding processes, ensuring smooth transitions and clear expectation setting. Manage the Zoho Desk ticketing system, ensuring timely responses and resolution of client inquiries and support requests. Maintain detailed client project documentation and communication logs for accountability and continuity. Performance Analysis and Strategic Support Track and analyze campaign performance metrics across SEO, Google Ads, and Meta Ads to identify trends and opportunities. Investigate performance issues, conduct root cause analysis, and develop actionable recommendations for improvement. Prepare comprehensive performance reports with insights and strategic recommendations for client accounts. Demonstrate working knowledge of website fundamentals, SEO principles, Google Ads, and Meta Ads to effectively communicate with clients and internal teams about campaign strategies and results. Communication and Collaboration Serve as a central point of contact for the marketing team, ensuring seamless communication between departments and external stakeholders. Facilitate meetings by preparing agendas, taking notes, and following up on action items. Support cross‑departmental collaboration to align marketing efforts with company goals and initiatives. Process Improvement Identify opportunities to improve workflow efficiency and streamline marketing processes. Propose and implement solutions to enhance team productivity and project outcomes. Vendor and Partner Management Coordinate with external vendors, suppliers, and partners to ensure timely delivery of services and materials. Review vendor contracts, process payments, and manage ongoing relationships to maintain quality and cost‑effectiveness. Ad Hoc Support Provide support on special projects and initiatives as assigned by marketing leadership. Adapt to evolving priorities and handle additional tasks as required. Qualifications Required Qualifications Native or near‑native English proficiency with exceptional written and verbal communication skills. Minimum 2+ years of hands‑on experience at digital marketing agencies specifically supporting SEO and PPC campaign operations. Strong working knowledge of digital advertising and SEO fundamentals, including familiarity with Google Ads, Facebook Ads, Google Analytics, and SEO best practices. Proven experience in agency client relationship management and understanding of agency workflow dynamics. Strong organizational skills with the ability to manage multiple projects, priorities, and deadlines in a fast‑paced environment. Ability to coordinate across teams and collaborate effectively with diverse stakeholders. Detail‑oriented with a proactive approach to problem‑solving and process improvement. Experience with marketing project management and campaign coordination. Preferred Qualifications Bachelor’s degree in Marketing, Communications, Business Administration, or related field. Familiarity with analytics tools such as Google Analytics, Google Tag Manager, social media insights, or marketing automation software. Experience working with external vendors, partners, and creative agencies. Knowledge of budget tracking, expense reporting, and vendor contract management. Background in coordinating both online and offline marketing campaigns. Demonstrated ability to research market trends and compile actionable insights. Experience with SEO tools (SEMrush, Ahrefs, Screaming Frog, etc.) and PPC platforms beyond Google Ads. Seniority Level Associate Employment Type Full‑time Industries Marketing Services Send us your resume Referrals increase your chances of interviewing at Ottomatik.io by 2x. #J-18808-Ljbffr