Account Manager

hace 2 horas

Perímetro Urbano Medellín, Colombia Talento A tiempo completo

We are seeking an experienced Account & Logistics Specialist to oversee end-to-end transportation, warehousing coordination, and customer relationship management. The ideal candidate has a strong background in account management within logistics or supply chain, with hands-on experience in bulk transport (railcar, pneumatic tanker, dry van, LTL) and warehouse operations. Key Responsibilities Manage Transportation: Arrange and oversee carriers, freight forwarders, and courier services to ensure timely and reliable deliveries. Coordinate Warehouse Operations: Collaborate with warehouse teams to guarantee products are accurately packed, labeled, and prepared for dispatch. Handle Documentation: Prepare and maintain all required shipping documents, including bills of lading, customs forms, and shipping labels, ensuring compliance with regulations. Schedule & Track Shipments: Monitor pickups, transit, and deliveries, proactively addressing any risks to on-time performance. Resolve Logistics Issues: Respond swiftly to delays, damaged goods, or misrouted shipments to minimize disruption. Optimize Costs: Evaluate freight rates, negotiate with carriers, and manage transportation budgets to achieve cost efficiency. Maintain Stakeholder Communication: Act as the primary liaison between the company, carriers, brokers, and customers, providing clear updates and solutions. CRM & Reporting: Accurately record shipment details, customer interactions, and vendor communications in CRM systems (e.g., Salesforce, HubSpot) to ensure transparency and accountability. Qualifications 4–5+ years in Account Management / Logistics, with direct client, carrier, and broker interaction. Solid knowledge of warehouse operations (packing, labeling, inventory readiness). Experience with bulk transport logistics (rail-car, pneumatic tanker, dry-van, LTL). Skilled in shipping documentation (bills of lading, customs, labels). Strong problem-solving & cost management (rate negotiations, freight spend control). Highly organized, detail-oriented, and proactive in fast-paced environments. Preferred: Background in food ingredients or flour distribution. What We Offer At Talento, we invest in your well-being and success from day one. Enjoy these core benefits designed to keep you healthy, energized, and supported: Full access to Bodytech clubs nationwide, including group classes, personal training discounts, and wellness workshops. A robust plan featuring emergency home visits, access to an approved emergency care network, and consultations with a broad panel of specialists. Seniority level Mid-Senior level Employment type Full-time Job function Supply Chain Industries Transportation, Logistics, Supply Chain and Storage, Freight and Package Transportation, and Warehousing and Storage #J-18808-Ljbffr

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