Credit & Collections Coordinator AMEX

## Job Description**Join our Mission to Lead the Future of Snacking. Make It Possible.**You will act as the center of control and people rely on your support and skill to keep things running smoothly as you take care of budgets, expenses, ordering supplies, answering calls and emails.**How you will contribute**You will:* Provide administrative support executing activities and build an effective relationships with those you support* Perform duties as needed related to budget, expenses and purchasing processes* Answer calls and emails, responding to queries and requests appropriately* Manage archiving and filing in line with statutory requirements and company policy* Complete and update reports and maintain systems and data* Undertake additional projects and tasks as requested* Coordinate all logistics for travel, events, meetings, training, etc. where required**What you will bring**A desire to drive your future and accelerate your career and the following experience and knowledge:* Administration and support roles* Highly developed customer service orientation* Excellent written and verbal communication skills* Office (Excel, Word, PowerPoint)* Attention to detail combined with proactive attitude, very good communication and interpersonal skills* Excellent teamwork and able to anticipate needs and respond accordingly**More about this role****What you need to know about this position:*** **For AMEX Scope:** Oversee customer credit risk management and effective customer collections (including defining collection strategies and worklists, new customer onboarding, ongoing credit assessments and risk category and credit limit maintenance)* Adopt, communicate and enforce the global credit policy, building in-person relationships with major customers and the sales teams that support them* Represent the company in professional credit groups and manage high-risk accounts and bankruptcies* Ensure staff are aware of and compliant with legal issues pertaining to credit and collection activities.* Able to influence, negotiate and apply commercial acumen.* Able to analyze data and derive insights into action with a focus on delivering to timelines and KPIs* Great interpersonal, teamwork and communication skills* Maintain strong focus to control the past due rate and DSO according with budgeted projections.* Ensure on time and proper issue resolution with corresponding functions.* Assure the compliance with Global Credit and Receivables policy as well guide and influence the related areas - Sales, Accenture, Legal.**Education / Certifications:*** Bachelor degree in (Business Administration/Finance/Accounting) needed.**Job specific requirements:*** More than 5 years of experience in similar positions.* Ability to manage multiple and diverse stakeholders.* **Strong Financial Background**.* Strong experience in cash planning/forecast.* **Advanced English level:** Daily communication with the US (Must).## No Relocation support availableBusiness Unit Summary### Wacam is Mondelēz International’s Latin America presence with more the 1700 wonderful people proudly representing a diversity of cultures and nationalities. Wacam includes 13 countries: Colombia, Ecuador, Perú, Chile, Bolivia, Panamá, Costa Rica, Nicaragua, Honduras, Guatemela, El Salvador, República Dominicana, Puerto Rico. We make and distribute our global brands and local jewels such as Field, Club Social to over 190 million consumers.Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.At Mondelez International we work under a hybrid model, in which our offices at WACAM offer us a space for connection, collaboration and co-creation, with attendance being subject to the needs of the teams themselves and/or the business.Where permitted by internal policies and local laws, new hires are required to be fully vaccinated with the COVID-19 vaccine as a condition of employment by their date of hire, unless they are granted a medical accommodation.## **Job Type**RegularAdministration SupportAdministration ServicesAt Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gumOur 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.Join us and Make It An Opportunity#J-18808-Ljbffr