Trainer

hace 7 horas

Bogotá, Colombia FPS Innovation Labs A tiempo completo

Trainer - FPS Innovation Labs Join our team and help employees cultivate their skills and knowledge. The Trainer will provide complete training to share expertise in ways that motivate others. They will convey a message and deliver deep knowledge of their field. About FPS Innovation Labs Full Potential Solutions (FPS) is a performance‑based, analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines. We put culture and employees first and invest in our people, offering competitive benefits, medical, dental and vision coverage, and opportunities for career growth. Our Core Values Integrity – Do what’s right for everyone: clients, shareholders, partners & colleagues. Team is more important than self, and create an atmosphere of mutual respect. Excellence – Deliver exceptional client results, reward and recognize performance, and relentlessly pursue improvement. Accountability – Act like an owner, take pride in our work, measure results, be passionate. Grace – Respect and appreciate differences, care for one another, humility, make work personal. Our Mission To create conditions within which people can thrive Duties and Responsibilities Handle FST, PST, including Nesting classes. Conduct coaching sessions with agents to evaluate skills and behavior gaps. Work with Recruitment, People and Culture, and Operations teams to manage new hire classes accordingly. Submit reports at the end of classes and endorse agents from each training phase. Record observations for each trainee in class for recommendations and endorsements. Deliver all types of training related to customer service, sales, and process knowledge. Partner with clients in conducting TNA, designing and developing learning content. Evaluate training results and identify opportunities. Provide operational support by resolving learning gaps affecting performance. Work on projects from end‑to‑end project cycles, starting at project conceptualization to implementation, and revisions. Qualifications 2–4 years of related work experience as a Trainer in a BPO setup, preferably handling customer service and sales campaigns. Proven working experience in employee development or related areas. People‑oriented and a team player. Adequate knowledge of learning management software and web delivery tools. Strong verbal and written communication skills and excellent active listening. Ability to handle sensitive matters and apply problem‑solving skills to resolve issues. Propensity to seek out, accept, and integrate feedback professionally. Self‑motivated, quick/continuous learner with a passion for helping people realize their full potential. Amenable to working onsite. Additional Details Location: Bogotá, Colombia Department: Performance Support Employment type: Full‑time Seniority level: Mid‑Senior level Job function: Education and Training Industries: IT Services and IT Consulting #J-18808-Ljbffr

  • Trainer

    hace 5 días

    Bogotá, Colombia TTEC A tiempo completo

    Trainer **Trainer** Your potential has a place here with TTEC’s award-winning employment experience. As a Learning and Development Trainer working On - Site in Bogotá, Colombia you’ll be a part of bringing humanity to business. #experienceTTEC **What You’ll be Doing** Do you have a passion to train and guide others towards best practices? Do you...

  • Jr. Trainer

    hace 7 días

    Bogotá, Cundinamarca, Colombia Unicity USA Inc A tiempo completo

    Unicity International Bilingual Jr Trainer in Bogotá Are you an energetic, empathetic, and organized individual with teaching skills?Unicity International, a global health and wellness company, is looking for a passionate Jr. Trainer to join our team! As a Jr. Trainer, you'll be responsible for delivering client-focused training to address new hires,...

  • Sales Trainer

    hace 2 semanas

    Bogotá, Cundinamarca, Colombia Uber A tiempo completo

    About the Role The Sales Trainer will be a key driver in maximizing sales effectiveness and quality across our BPO partner network. This role will work closely with the Community Operations Learning team and, crucially, will partner with Digital Sales Operations to ensure training programs are aligned with strategic sales goals, process efficiency, and...

  • Trainer

    hace 1 semana

    Bogotá, Bogotá D.E., Colombia Grow-Talent A tiempo completo

    Grow- is working with a leading B2B solution provider who are looking to recruit a Trainer for their Gaming studios in Bogota, Colombia.Position: TrainerLocation: Bogota, ColombiaEmployment type: Full-timeRemuneration: Base salary DUTIES AND RESPONSIBILITIES:Create and update training materials for Game Presenters and Shufflers to ensure full knowledge of...

  • Sales Trainer

    hace 2 días

    Bogotá, Colombia Uber A tiempo completo

    About the Role The Sales Trainer will be a key driver in maximizing sales effectiveness and quality across our BPO partner network. This role will work closely with the Community Operations Learning team and, crucially, will partner with Digital Sales Operations to ensure training programs are aligned with strategic sales goals, process efficiency, and...

  • Trainer Bilingue

    hace 1 semana

    Bogotá, D.C, Brazil, Colombia Customer Operation Succes S. A tiempo completo

    At CUSTOMER OPERATION SUCCESS S.A.S. we are looking for a BPO Trainer to join us in our team. If you are a passionate professional with an Educational mindset, this is the opportunity you're waiting for. As Trainer, you will be responsable of develop and deliver engaging training sessions and materials for our agents, providing feedback and coaching to...

  • Trainer

    hace 2 semanas

    Bogotá, Colombia GomezLee Marketing A tiempo completo

    **Sobre Nosotros** En **GomezLee Marketing**, somos referentes en Trade Marketing y en la creación de experiências de marca excepcionales en toda América Latina. Trabajamos con las principales marcas de consumo masivo para potenciar su presencia en el punto de venta y conectar con los consumidores. Si te apasiona formar y motivar equipos para alcanzar el...

  • Trainer Bilingue

    hace 1 semana

    Bogotá, D.C, Brazil, Colombia Solvo S A tiempo completo

    Vacante: Trainer/Recruitment Trainer Ubicación: COL (Barranquilla, Medellin, Cali) MURANO - Calle 40 Sur #41-44, Envigado-Medellin Celler Barranquilla Versalles Cali English required: 9.0 to 10.0 Horario: Lunes a viernes, de 8:00 a.m. a 6:00 p.m. (Zona horaria CST) Modalidad: Presencial (preferiblemente en Colombia) Reporta a: Recruitment Manager ...

  • Sales Enablement Trainer – BPO

    hace 2 semanas

    Bogotá, Colombia Uber A tiempo completo

    A leading technology company in Bogotá is seeking a Sales Trainer to maximize sales effectiveness across its BPO partner network. The ideal candidate will have over 3 years of experience in sales enablement and demonstrate strong skills in facilitation, organizational abilities, and adaptability to local market needs. This role involves traveling for...

  • Sales Trainer

    hace 7 días

    Bogotá, Bogotá D.E., Colombia TP A tiempo completo

    Sales Trainer – Digital Advertising & TechnologyEres quien nos falta en el TOP Team EnTPbuscamos unADS Trainerapasionado por el desarrollo de talento comercial, capaz de diseñar e impartir programas de entrenamiento efectivos para equipos de ventas enfocados entecnología y publicidad digital.Esta persona será clave para potenciar habilidades...