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Healthcare QA

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A healthcare technology company is seeking a Quality Assurance Analyst in Colombia to oversee the performance of Patient Care Representatives. Responsibilities include monitoring calls and chats, designing quality standards, and providing feedback. Candidates must have a degree, strong bilingual communication skills in English and Spanish, and a data-driven mindset. The role supports improving patient care experience through training and quality assurance processes.#J-18808-Ljbffr