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Introduction Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way. Overview About Gallagher GCoE LatAm: Gallagher GCoE LatAm is part of Gallagher’s global network of Centers of Excellence, designed to deliver scalable, high-quality, and cost-effective solutions. Guided by enterprise priorities and a commitment to long-term value creation, GCoE LatAm positions itself as a dynamic and future-ready partner for our businesses and our people. What makes us different is The Gallagher Way, our shared commitment to doing business the right way, supporting each other, and creating opportunities to learn and grow. Through strategic service planning and the power of global talent, we drive operational efficiency, innovation, and sustainable growth across the region while fostering a collaborative environment where every colleague is valued, respected, and encouraged to explore new ideas. At GCoE LatAm, you’ll find more than a place to work. You’ll discover a culture where curiosity is celebrated, career journeys are supported, and the impact of your contributions can be seen around the world. Are you passionate about leveraging cutting-edge marketing automation technologies to drive impactful results? As a Salesforce Marketing Cloud Platform Specialist, you will be a key contributor to the optimization, maintenance, and expansion of our advanced Marketing Automation platform. Your expertise in Salesforce Marketing Cloud and Marketing Automation will be pivotal in ensuring seamless operations, delivering innovative solutions, and empowering teams to achieve their marketing goals effectively. How you’ll make an impact Platform Enhancement & Solutioning Contribute to the ideation and implementation of improvements or new requirements for existing processes, features, and capabilities. Drive the expansion of platform functionalities to meet evolving business needs and enhance marketing automation capabilities. Cross-Functional Collaboration Partner with marketing automation colleagues and other departments to brainstorm solutions, refine processes, and provide knowledge support. Foster a collaborative environment to ensure alignment and efficiency across teams. Quality Assurance & Issue Resolution Conduct rigorous QA for project tasks, identifying and resolving issues related to processes, errors, or system functionality. Minimize disruptions to marketing activities by proactively addressing challenges and ensuring system reliability. Lead Management & Data Flow Monitoring Oversee core lead management and data flow automations to ensure the consistent delivery of qualified leads. Maintain and optimize processes to support seamless lead generation and nurturing. Training & Knowledge Sharing Provide comprehensive training to marketing automation team members on new and improved Salesforce Marketing Cloud features and functionalities. Empower teams with the knowledge and skills needed to maximize platform utilization and drive marketing success. About you We are seeking a dynamic and results-driven professional to join our team. The ideal candidate will possess a blend of technical expertise, industry knowledge, and strong interpersonal skills to thrive in a fast-paced, collaborative environment. Required Qualifications Bachelor’s degree with 3-5 years of relevant experience in a similar role. Proven experience in managing Salesforce Marketing Cloud in a high-paced Marketing Automation Team within a B2B environment. Preferred Qualifications Hands‑on experience with Salesforce CRM. Prior experience in the Insurance and/or Financial Services industry is desirable. Salesforce Marketing Cloud Certifications are a strong advantage. Familiarity with agile methodologies and practices is a plus. Other B2B Marketing Automation tools like Pardot, HubSpot, or Marketo is a plus. Key Behavioral Competencies Exceptional communication and interpersonal skills, with a strong ability to collaborate across teams and engage stakeholders effectively. Outstanding writing skills with a keen eye for detail and accuracy. A proactive mindset with a commitment to delivering high-quality results. At Gallagher, we value individuals who are innovative, detail-oriented, and passionate about driving success. If you meet these qualifications and are eager to contribute to a global leader in insurance and risk management, we encourage you to apply. #J-18808-Ljbffr
