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Collections Specialist I WFH
hace 1 mes
Work-From-Home (CS Everywhere) - A work setup with unlimited access to the office and combined the flexibility and cost savings that comes with working from world-class offices.
Job is more B2B oriented.
Responsibilities- Insure collection policies and SLAs are followed
- Respond to customer support tickets/cases.
- Work with the Collections Manager to set collection goals and targets for the department.
- Must be comfortable with Oracle NetSuite and Salesforce Zuora experience a plus.
- Must be comfortable using Microsoft Excel.
- Strong verbal and written communication skills.
- In-depth knowledge of performance metrics.
- Excellent communication and leadership skills.
- Organizational and time-management skills.
- Decision-making skills.
- The ability to work accurately and independently.
- Excellent analytical skills and an eye for detail.
- Become part of the Employee Share Units program.
- Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.
- Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment.
- Endless opportunities for career advancement.
- International career growth and connections.
- Mental Wellness Employee Assistance program through Lifeworks.
- Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues.
- Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled.
- Superb and exciting Mid-Year Parties – with items to give away and cash prizes
- Unlimited cash incentives for hired referrals.
- We set you up for success with a company-provided PC/Laptop and fiber internet connection.
