AI Automation Specialist
hace 2 semanas
En Retorna somos una fintech en crecimiento que impulsa soluciones innovadoras para mejorar la experiencia de nuestros clientes. Estamos buscando un AI Automation Specialist para unirse a nuestro equipo remoto y liderar el diseño y la implementación de automatizaciones inteligentes y asistentes con LLM, fortaleciendo la operación de Customer Success y otras áreas clave. Responsabilidades Diseñar, construir y desplegar automatizaciones end-to-end (E2E) para Customer Success. Implementar RAG (Retrieval-Augmented Generation) con control de versiones, chunking, embeddings, permisos por rol y evaluaciones offline/online. Desarrollar un chat interno con contexto para CS/Ops con búsquedas veraces, citación de fuentes y enlaces directos. Automatizar workflows en Make/n8n/Zapier + scripts, garantizando idempotencia, reintentos y alertas. Exponer dashboards de impacto sobre métricas clave: deflexión de tickets, TAT, FCR, costo por respuesta, groundedness y precisión. Asegurar seguridad y cumplimiento (PII, gestión de secretos, control de accesos, logging trazable). Optimizar costos y latencia en modelos LLM con estrategias de caching, batching y selección eficiente de prompts. 2+ lanzamientos productivos con LLM (RAG o asistentes) medidos en uso real. Requisitos 3+ años construyendo automatizaciones con APIs y orquestadores (Make/n8n/Zapier) y scripts en Python o TypeScript. Experiencia integrando CRM/helpdesk/DB/warehouse (HubSpot, Salesforce, Zendesk, Intercom, BigQuery, Snowflake, Postgres). Conocimiento práctico de vector search (pgvector, FAISS, Pinecone, Weaviate) y evaluación (retrieval quality, groundedness, hallucinación). Buenas prácticas de seguridad en datos sensibles (PII, permisos, secretos, logs). Documentación clara y habilidad para colaborar con equipos no técnicos. Deseable: experiencia previa en fintechs o Customer Success, MLOps ligero y optimización de prompts/guardrails. Beneficios Trabajo 100% remoto desde Colombia, Argentina o Venezuela. Flexibilidad horaria dentro del huso UTC-5 a UTC-3. Oportunidad de trabajar en proyectos de vanguardia con LLM y automatización aplicada al sector fintech. Cultura de trabajo colaborativa, enfocada en la innovación y el impacto real. Posibilidad de crecimiento en una empresa en plena expansión internacional. Si estás listo para diseñar y operar automatizaciones que transformen la experiencia de nuestros clientes en Retorna, queremos conocerte Postúlate y únete a un equipo que está llevando la inteligencia artificial aplicada al siguiente nivel. Chía, Cundinamarca, Colombia #J-18808-Ljbffr
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Automation & n8n Specialist – Bogotá (Hybrid)
hace 2 semanas
WorkFromHome, Colombia Traffic Tech A tiempo completoJoin to apply for the Automation & n8n Specialist – Bogotá (Hybrid) role at Traffic Tech 1 day ago Be among the first 25 applicants Join to apply for the Automation & n8n Specialist – Bogotá (Hybrid) role at Traffic Tech Get AI-powered advice on this job and more exclusive features. We’re Hiring: Automation & n8n Specialist – Bogotá (Hybrid) Who...
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Applied AI Engineer
hace 4 días
WorkFromHome, Colombia North Eastern Services A tiempo completoAbout Fusemachines Fusemachines is a leading AI strategy, talent, and education services provider. Founded by Sameer Maskey Ph.D., Adjunct Associate Professor at Columbia University, Fusemachines has a core mission of democratizing AI. With a presence in 4 countries (Neb?), the United States, Canada, and the Dominican Republic) and more than 450 full-time...
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Applied AI Engineer
hace 2 días
WorkFromHome, Colombia Fusemachines A tiempo completoGet AI-powered advice on this job and more exclusive features. About Fusemachines Fusemachines is a leading AI strategy, talent, and education services provider. Founded by Sameer Maskey Ph.D., Adjunct Associate Professor at Columbia University, Fusemachines has a core mission of democratizing AI. With a presence in 4 countries (Nepa, the United States,...
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UI/AI Specialist
hace 2 semanas
WorkFromHome, Colombia 1840 & Company A tiempo completoOpening We are seeking remote UI/AI Specialist to join our team in US. Working hours Monday to Friday, 9:30 AM–5:30 PM EST. Key Responsibilities User Interface & Experience Design: Design clean, intuitive, responsive interfaces using modern web standards (HTML5, CSS3, WCAG accessibility guidelines, etc.). Translate requirements and user stories into...
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UI/AI Specialist
hace 2 semanas
WorkFromHome, Colombia Medium A tiempo completoOpening: We are seeking remote UI/AI Specialist to join our team in US. Working hours: Monday to Friday, 9:30 AM–5:30 PM EST. Key Responsibilities: User Interface & Experience Design: Design clean, intuitive, responsive interfaces using modern web standards (HTML5, CSS3, WCAG accessibility guidelines, etc.). Translate requirements and user stories into...
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AI Automations Specialist
hace 1 semana
WorkFromHome, Colombia MOVE Your Biz A tiempo completoMOVE Your Business is proud to represent our client, a franchise consulting firm founded in 2017 that connects aspiring entrepreneurs with leading franchise brands. With a network of over 500 franchise opportunities, the company guides clients in brand matching, resale acquisitions, and business model development. Their mission is to simplify and accelerate...
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Senior AI Automation Engineer
hace 2 semanas
WorkFromHome, Colombia Coderio A tiempo completoA leading technology solutions provider is seeking a Senior Agentic AI Developer to design and maintain intelligent automation for global clients. The role requires 5+ years in AI Development, expertise in Python, and experience with AI tools like GitHub Copilot. Successful candidates will work remotely and collaborate with international teams, ensuring...
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Senior AI Automation Architect
hace 7 días
WorkFromHome, Colombia Coderio | Software Company A tiempo completoA leading software development firm is seeking a Senior Agentic AI Developer who will lead automation projects to optimize operations and maintain cloud infrastructures. The ideal candidate has extensive experience in AI-assisted development tools, strong Python skills, and a proven track record in cloud engineering. This is a fully remote position offering...
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Senior AI Automation Engineer — 100% Remote
hace 5 días
WorkFromHome, Colombia Coderio A tiempo completoA global digital solutions provider is seeking a Senior Agentic AI Developer to design and maintain intelligent automation for external clients. This role involves developing and optimizing cloud infrastructures while leveraging advanced AI-assisted development tools. The ideal candidate has a strong background in Python, cloud automation, and experience...
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AI Automation Engineer: End-to-End AI Workflows
hace 2 días
WorkFromHome, Colombia Fusemachines A tiempo completoA technology solutions provider in Colombia seeks an AI Automation Engineer to develop and implement AI-driven automation solutions that address client challenges. The ideal candidate will have 3 to 5+ years of experience, strong proficiency in Python, and the ability to translate business needs into effective AI workflows. This full-time, remote role aims...