Analyst, People Experience Operations, based in Colombia

Analyst, People Experience Operations, based in Colombia Join to apply for the Analyst, People Experience Operations, based in Colombia role at Sony Music Entertainment At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time. Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship. As People Experience Analyst , you will join the team that creates and maintains a healthy company culture by helping operate and support all HR-related processes as well as assist the general human resources. The position requires a high level of responsibility and autonomy, as it will be remote. The ability to self-manage, organize, and meet objectives without constant supervision will be valued. What you'll do: Be the first point of contact for all HR related queries and escalate to the team as necessary. Coordinate and execute the onboarding cycle for all new joiners in the US from offer paperwork thru the first 90 days of employment. Coordinate and execute the terminations process ensuring all employees have a smooth offboarding experience. Provide processing support to assigned business units with all transactions during the employee life cycle. Maintain, administer, and develop accurate HR records electronically and on HR systems to ensure compliance with legislation. Produce reports for HR analysis and any other HR related functions. Maintain team trackers and support HRBPs with projects as required. Track and maintain all employee data including but not limited to organizational charts, temporary employees, interns, anniversaries, etc. Who you are: 1 year+ of experience in customer service. Bachelor’s degree in Industrial Engineering or Business Administration. Highly proficient in English and Spanish. Highly organized and report/process oriented. Proficient with Microsoft Excel, experience including creating pivot reports and charts/graphs partnered with analytical and problem-solving experience. Communicative and take initiative on tasks at hand. Experience with employee lifecycle (onboarding, transfers, performance cycles, leaves of absence and offboarding). Experience working on projects focused on the enhancement of the employee lifecycle through process improvements, automation, data & insights. What We Give You: Inclusive, collaborative and global community where you have the opportunity to channel your passion every day. A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best. Investment in your professional growth and development enabling you to thrive in our vibrant community. The space to accelerate progress, positively disrupt, and create what happens next. Platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives. A benefits portfolio that supports the needs of you and your family, from well-being support and family benefits to paid time off to help you balance work and life. Time off for a winter recess. Seniority level Associate Employment type Full-time Job function Human Resources Human Resources Services Bogota, D.C., Capital District, Colombia Referrals increase your chances of interviewing at Sony Music Entertainment by 2x #J-18808-Ljbffr