Senior Security Systems Specialist
hace 3 días
**About Us**
We are Signet Technologies, a leading security integrator for the U.S. Federal Government. Our company specializes in designing, integrating, installing, maintaining, and operating technically complex physical security management systems.
We foster a supportive, accessible, and inclusive environment where individuals of different backgrounds and identities can thrive. Our colleagues enjoy competitive compensation, comprehensive benefits, and opportunities for professional growth and advancement.
**Job Summary**
The Service Technician II plays a vital role in our Field Operations Department, ensuring the highest level of functionality and customer satisfaction for security systems.
**Responsibilities**
- Install, configure, and maintain security systems, including access control, video surveillance, and intrusion detection systems.
- Conduct system upgrades and modifications to meet client requirements and industry standards.
- Collaborate with project teams to ensure successful implementation of security solutions.
- Identify and resolve technical issues promptly and efficiently.
- Provide remote and on-site support to address client concerns and maintain system functionality.
**Customer Support**
Interface directly with clients to understand their needs and address inquiries.
Provide training and guidance to clients on system operation and maintenance.
Build and maintain positive client relationships through effective communication and problem resolution.
**Requirements**
- Minimum high school degree/GED required.
- Relevant trade certification preferred.
- Minimum of 5+ years of experience in the installation and maintenance of security systems.
- With experience with projects $100K or more.
**Benefits**
- Competitive salary: $80,000 - $110,000 per year.
- Comprehensive benefits package, including life insurance and disability plan.
- 401K matching plan and wellness program.
- Colleague assistance program and corporate social responsibility day.
**Additional Information**
This position may require a Secret security clearance, which Convergint Federal will sponsor. We strive to create a diverse and inclusive work environment, and we welcome applications from qualified candidates.
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