Technology Resilience Data Strategist
hace 4 semanas
At Scotiabank, we are committed to investing in our employees and helping you continue your career. Our Technology Internal Controls and Regulatory Management (ICRM) team plays a critical role in the Bank's Risk Governance Framework.
About the RoleThis is a senior contributor position that will drive a data-driven focus on technology resiliency across the enterprise. You will lead and be a key contributor to a few key core initiatives, designing metrics, finding data points, working with engineering teams on solutions, and designing resulting dashboards.
Duties & Responsibilities- Champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
- You can find the pattern in the chaos to recommend areas of continued study for risk mitigation that will improve technology stability.
- You will act as a business process transformation subject matter expert where there is a dependence on data gathering and consolidation from multiple business lines to understand Technology Service Performance and key areas of risk to system stability and resiliency.
- You will innovate to streamline and automate processes within Resilience Analytics with an eye to the dimensions of data quality including timeliness, completeness, and consistency.
- You have an eye for technical design to help guide the engineering team in architecting data solutions involving ETL from data sources and streamlining presentation in dashboards.
- You will champion and promote processes that are designed to enhance data quality, and work collaboratively with stakeholders to design and implement improvements when gaps are identified.
- You enjoy interfacing and managing stakeholders and data contributors across multiple business units and regional reporting processes while providing ongoing support and guidance to global process stakeholders and support teams.
- Paying strong attention to detail is your forte in providing quality daily, weekly, monthly, and quarterly reporting for various risk departments within the bank, and lines of businesses.
- You enjoy the written word and have a strong ability to frame documents for your audience.
- You have 5+ years in as a technical analyst or business analyst resource (or performing such roles) in a data analytics environment providing insights into data.
- You have at least 5+ years of progressive hands-on working experience in Business / System Analysis with a demonstrated focus on process design and organizational change management in an enterprise-sized technology environment.
- You bring at least 3+ years of working experience in IT Service Management (ITSM); spanning Service Requests, Incidents, Problems, Changes, Releases, and the Configuration Management Databases (CMDB).
- You have a leadership understanding of technical data solutions (interfaces, Data connections, ETL, data visualization such as Power BI). You are familiar with Python.
- You have at least 3+ years of working experience in writing for and presenting to an executive level (VP+ audience) & can demonstrate the ability to synthesize quantitative and qualitative information and content for this audience. The same in Spanish is an asset.
- You have proven interpersonal and negotiation skills that allow you to build consensus and obtain cooperation from both support teams and senior management.
- You have 5+ years of experience developing, leading, and coaching teams.
- You have completed a post-secondary education; You are also ITIL Foundations certified (versions 3 and/or 4); You are versed in business analysis, and technical areas of development as it relates to data analytics.
- Project Management or Risk Management experience or certifications is an asset.
- Organizational change management experience is an asset.
- Experience in facilitation and creating and running workshops is an asset.
The estimated annual salary for this role is $120,000 - $180,000 depending on experience, plus comprehensive benefits package.
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