Quality Assurance Specialist

hace 4 semanas

Bogotá, Bogotá D.E., Colombia UPS A tiempo completo

Job Title: QA Management Review and Metrics Specialist

Job Summary:

The Quality Assurance Specialist coordinates the gathering and analysis of data to support the Quality Management Review (QMR) and Metrics Programs at UPS. This role assists with identifying critical gaps in the current QMR and Metrics programs and provides recommendations for continuous improvement in alignment with the Quality organizational strategy. Additionally, the specialist extracts and analyzes data from various systems, identifies potential risks, and communicates to the next level of management.

Key Responsibilities:

  • Supports the QA Management Review and Metrics Supervisor with data collection, analysis, and reporting from different systems.
  • Provides support for management review metrics-related items through data gathering, conceptual design, impact, implementation, and verification.
  • Supports initiatives for transitioning and collecting KPI data from manual QMS and other systems.
  • Performs business analytics and data analysis of Compliance data, including research, variance analysis, trend analysis, and reporting.
  • Provides support for all reporting, data analytics, performance metrics management, and best practice communication.
  • Supports management review and metrics-related queries through the Quality Support Center.
  • Recommends changes and/or continuous improvement ideas to the next level of management.

Preferred Competencies:

  • Experience with healthcare regulations (e.g., cGMP, GDP, GMP) guidelines is preferred.
  • Experience with ISO 9001 and ISO 13485 standards is an advantage.
  • Advanced English language skills.
  • Knowledge of Quality Management Systems and Microsoft Office (Excel, Word, Outlook, Access).
  • Captures and documents specific and accurate information; learns subjects thoroughly and in detail; completes work with thoroughness; supplies appropriate details when requested; maintains organized files.
  • Identifies potential gaps in processes and makes recommendations for possible improvements.
  • Strong time management skills, able to work within time-limits (deadlines).

Minimum Qualifications:

  • Bachelor's Degree (or internationally comparable degree) – Preferred
  • Bachelor's Degree (or internationally comparable degree) – Science or related discipline – Preferred

Employee Type: Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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