Home Care Coordinator Role

hace 5 días


Colombia Phoenix Home Care & Hospice A tiempo completo
Job Description:

In this challenging and rewarding role as a Home Care Coordinator, you will be responsible for coordinating the day-to-day care delivered by aide/nurse staff to clients in their homes. This position requires excellent organizational skills, the ability to multitask, and think on your feet in a fast-paced environment.

About the Role:
  • Develop and maintain ongoing relationships with clients and their families to ensure the best possible care is provided.
  • Represent the department and company in a professional and courteous manner at all times.
Key Responsibilities:
  • Scheduling open visits with field staff based on client needs, employee qualifications, and plan of care or treatment.
  • Performing support duties related to supervision, instruction, and motivation of aide/nurse staff, including documentation of such activities.
  • Responding to client/employee problems as requested by Supervisor/Manager.
  • Documenting and informing scheduling supervisor of scheduling changes, performance/attendance issues, and any other problems occurring in the field.
  • Preparing and submitting timely written documentation and reports as required by policy.
  • Performing clerical functions.
  • Participating in in-service education, quality assessment activities, and staff meetings as required.
  • Assisting with information gathering and problem resolution when client or employee concerns/complaints are presented.
Requirements:
  • Must be a minimum of 18 years of age.
  • High school diploma or equivalent.
  • Supervisory experience preferred.
  • Office setting experience.
  • Ability to work independently with excellent organizational skills.
  • Ability to communicate effectively and courteously with consumers and perform in-depth interviews with consumers.
  • Must work well in a fast-paced environment and adapt quickly to changing conditions.

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