Senior Financial Analyst

hace 5 días

Bogotá, Bogotá D.E., Colombia Mastercard A tiempo completo

Senior Financial Analyst, Collections

Overview

Mastercard is a global leader in the payments industry, committed to connecting and empowering businesses and individuals around the world. As a Senior Financial Analyst, Collections, you will play a critical role in our mission to enable secure and convenient transactions while safeguarding financial ecosystems.

Key Responsibilities

  • Manage and oversee the collections activities related to outstanding payments and debts within the organization.
  • Monitor and analyze accounts, contacting customers, negotiating payment terms, and ensuring compliance with relevant regulations and internal policies.
  • Work diligently to resolve outstanding balances and bring accounts back to good standing.
  • Maintain accurate records of all collection activities and customer interactions.
  • Ensure adherence to all relevant regulations and internal policies in the collection process.
  • Generate reports and provide regular updates on collection performance and trends to management.

Requirements

  • A bachelor's degree in finance, business, or a related field is preferred.
  • Prior experience in collections, credit management, or a similar role is highly desirable.
  • Excellent verbal and written communication skills are essential for interacting with customers and colleagues.
  • Strong negotiation and problem-solving skills to effectively resolve outstanding balances.
  • A meticulous approach to record keeping and data accuracy is crucial.
  • Proficiency in data analysis and the ability to draw insights from collection data.
  • Familiarity with relevant regulations and compliance requirements in the collections field.
  • A customer-centric mindset and the ability to handle challenging conversations with professionalism and empathy.
  • Collaborative attitude and the ability to work effectively within a diverse team.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization, and therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices.
  • Ensure the confidentiality and integrity of the information being accessed.
  • Report any suspected information security violation or breach.
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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