Sports Data Support Specialist
hace 1 semana
About Genius Sports
Genius Sports is a leading sports technology company that connects sports, brands, and fans through official live data. Our mission is to champion a more sustainable sports data ecosystem that benefits all parties. We're looking for talented individuals to join our team and help us achieve our goals.
The Role
The Sport Customer Support Analyst role is to provide immediate assistance to our clients and partners. Your daily tasks will consist of monitoring, investigating, and reporting queries from internal and external teams using multiple internal and external applications. You will be in close relationship with our other offices around the world and with other departments in Medellin. Each day will be different, and you'll be communicating with a number of different people and facing challenging tasks on a regular basis.
Main Responsibilities
Providing support for our customers (sport federations & leagues around the world), who are using Genius Sports products
Prioritizing and solving problems
Providing required information for other team members or departments
Sharing your knowledge within the team
Completing additional tasks assigned by the line manager
Requirements
Strong communication skills
Fluent English (both written and verbal)
Ability to multitask and prioritize tasks
Strong problem-solving skills
Responsibility and dedication
Passion for sports
Knowledge/experience with modern IT solutions
Previous client support experience would be considered as a bonus
What's in it for you?
As well as a competitive salary and annual leave allowance, our benefits include health insurance, skills training, and much more, depending on the location. We also offer a host of softer benefits, including many social events throughout the year, such as summer and winter holiday parties, monthly team building events, sports tournaments, charity days, and wellbeing activities. Our employees are empowered to stretch the boundaries of what's achievable, always reaching further and pushing the edges to see what gives. We collaborate, innovate, and celebrate. We will continue to grow as an organization and continue to invest in our highly talented and diverse team of Geniuses. Genius Sports Group is proud to be an equal opportunities employer. We recognize and celebrate the benefits that a diverse and inclusive workforce bring to our business, our customers, and our staff. We welcome and will consider all applications regardless of age, different abilities or disability, gender identity or re-assignment, marriage, pregnancy, maternity, race or nationality, religion or belief, sex, and sexual orientation (and any other applicable status). Please let us know when you apply if you need any assistance during the recruiting process due to a disability.
-
Sports Data Support Specialist
hace 1 semana
Medellín, Antioquia, Colombia Genius Sports A tiempo completoAbout Genius Sports Genius Sports is a leading provider of sports data and technology solutions. We connect sports, brands, and fans through official live data, empowering our clients to make informed decisions and drive business growth. The Role We are seeking a highly motivated and organized Sports Customer Support Analyst to join our team. As a key...
-
Sports Data Support Specialist
hace 2 semanas
Medellín, Antioquia, Colombia Genius Sports Group A tiempo completoAbout Genius Sports GroupWe are a leading sports technology company that connects sports, brands, and fans through official live data. Our mission is to champion a more sustainable sports data ecosystem that benefits all parties.The RoleWe are seeking a highly motivated and detail-oriented Sports Customer Support Analyst to join our team. As a key member of...
-
Sports Data Support Specialist
hace 21 horas
Medellín, Antioquia, Colombia Genius Sports A tiempo completoAbout Genius SportsGenius Sports is a leading sports technology company that connects sports, brands, and fans through official live data.We champion a more sustainable sports data ecosystem that benefits all parties. Our mission is to empower a global community of sports enthusiasts, brands, and organizations through innovative data solutions.As a...
-
Sports Data Analyst
hace 2 meses
Medellín, Antioquia, Colombia Genius Sports A tiempo completoAbout Genius SportsGenius Sports is a leading provider of official live sports data and technology solutions. Our mission is to create a more sustainable sports data ecosystem that benefits all parties involved.What We DoWe collect and monitor sports data in real-time, using our advanced technology to provide fast, accurate, and reliable information to our...
-
Sports Data Analyst
hace 6 días
Medellín, Antioquia, Colombia Genius Sports A tiempo completoAbout Genius SportsWe're a leading sports technology company at the forefront of the global sports data ecosystem. Our mission is to champion a more sustainable and beneficial sports data ecosystem for all parties involved.What We DoAs a Live Feed Analyst, you'll play a crucial role in collecting and monitoring sports data in real-time, using our...
-
Sports Data Analyst
hace 1 mes
Medellín, Antioquia, Colombia Genius Sports A tiempo completoAbout Genius SportsWe're a leading sports technology company that connects sports, brands, and fans through official live data. Our mission is to champion a more sustainable sports data ecosystem that benefits all parties.What We're Looking ForWe're seeking a detail-oriented Live Feed Analyst to join our team. As a key member of our data operations team,...
-
Sports Data Analyst
hace 1 semana
Medellín, Antioquia, Colombia Genius Sports A tiempo completoAbout Genius SportsGenius Sports is a leading sports technology company that connects sports, brands, and fans through official live data. Our mission is to create a sustainable sports data ecosystem that benefits all parties.What We're Looking ForWe're seeking a highly motivated and detail-oriented Live Feed Analyst to join our team. As a Live Feed Analyst,...
-
Sports Data Analyst
hace 4 semanas
Medellín, Antioquia, Colombia Genius Sports A tiempo completoAbout Genius SportsWe're a leading sports technology company that connects sports, brands, and fans through official live data. Our mission is to champion a more sustainable sports data ecosystem that benefits all parties.What We're Looking ForWe're seeking a talented Live Feed Analyst to join our team. As a key member of our team, you'll be responsible for...
-
Sports Data Coordinator
hace 2 semanas
Medellín, Antioquia, Colombia Genius Sports A tiempo completoAbout the RoleThe Sports Data Administrator is a research-oriented full-time role at Genius Sports, responsible for ensuring the accuracy of global sporting events data and providing 24/7 support to internal and external clients.Key ResponsibilitiesResearch and manage a database of global sporting eventsMonitor and update player transfers and squadsUse...
-
Sports Data Coordinator
hace 1 mes
Medellín, Antioquia, Colombia Genius Sports A tiempo completo{"title": "Sports Data Coordinator", "content": "Sport Data AdministratorAs a Sport Data Administrator at Genius Sports, you will be responsible for managing a database of global sporting events and ensuring the accuracy of the data surrounding them. You will also provide post-match statistics and 24/7 support to our internal and external clients.Duties and...
-
Sports Data Coordinator
hace 4 semanas
Medellín, Antioquia, Colombia Genius Sports A tiempo completoAbout the RoleThe Sports Data Administrator is a research-oriented full-time role at Genius Sports, responsible for managing a database of global sporting events and ensuring the accuracy of associated data. This position requires strong analytical skills, attention to detail, and the ability to work under pressure.Key ResponsibilitiesResearch and manage...
-
Technical Support Specialist
hace 2 meses
Medellín, Antioquia, Colombia Genius Sports A tiempo completoAbout Genius SportsGenius Sports is a leading provider of sports technology solutions, serving some of the most prominent sports leagues in the United States.About the RoleWe are seeking a highly skilled Technical Support Specialist to join our technical team. As a Technical Support Specialist, you will be responsible for providing advanced technical...
-
Sports Data Entry Specialist
hace 4 horas
Medellín, Antioquia, Colombia Genius Sports Group A tiempo completoAbout Genius Sports GroupWe champion a more sustainable sports data ecosystem that benefits all parties. Our mission is simple. We put trust in our people to deliver the difference for our clients around the world. It's why many of the world's largest leagues & federations such as the NFL, English Premier League, FIBA and NCAA choose to work with Genius...
-
Sports Data Leader
hace 21 horas
Medellín, Antioquia, Colombia Genius Sports A tiempo completoAre you a visionary leader seeking a new challenge in sports data innovation?Genius Sports, a leading sports technology company, is looking for an experienced Engineering Manager to lead our Data Distribution Team.Company OverviewAt Genius Sports, we're at the forefront of the global network connecting sports, brands, and fans through official live data. Our...
-
Sportstech Technical Support Specialist
hace 3 semanas
Medellín, Antioquia, Colombia Genius Sports Group A tiempo completoAbout Genius Sports GroupWe are a leading sports technology company that is changing the way sports are played, watched, and bet on. We are looking for a talented Technical Support Specialist to join our team and help us deliver exceptional customer experiences.Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team. As a...
-
Medellín, Antioquia, Colombia Genius Sports Group A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Genius Sports Group. As a Technical Support Specialist, you will be responsible for providing advanced technical assistance and training to our customers and internal teams.Main ResponsibilitiesProvide support to internal or external end users and data partners for...
-
Digital Marketing Data Analyst
hace 7 días
Medellín, Antioquia, Colombia Genius Sports A tiempo completoAbout Genius SportsWe're a leading sports technology company that's changing the game. Our mission is to create a more sustainable sports data ecosystem that benefits everyone.We're looking for a talented Digital Marketing Data Analyst to join our team. As a key member of our digital marketing team, you'll be responsible for conducting in-depth analyses...
-
Sports Trader
hace 1 semana
Medellín, Antioquia, Colombia Genius Sports A tiempo completoThe RoleWe are seeking a skilled Sports Trader to join our Medellin Trading team at Genius Sports. As a key member of our team, you will be responsible for enhancing various sporting data using our in-house developed software solutions.Duties and Responsibilities• Trading matches on behalf of our clients• Collecting and managing data from various...
-
Technical Account Specialist
hace 1 semana
Medellín, Antioquia, Colombia Genius Sports A tiempo completoAbout Genius SportsGenius Sports is a leading provider of sports data and technology solutions. We connect sports, brands, and agencies through cutting-edge, data-driven solutions.About the RoleWe are seeking a highly skilled and detail-oriented Technical Account Specialist to join our team. As a Technical Account Specialist, you will be responsible for the...
-
Sports Trader
hace 1 mes
Medellín, Antioquia, Colombia Genius Sports A tiempo completoThe RoleWe are seeking a skilled Sports Trader to join our Medellin Trading team at Genius Sports. As a key member of our team, you will be responsible for enhancing various sporting data using our in-house developed software solutions.Duties and Responsibilities• Monitor and manage live sport events, ensuring accurate odds for our clients• Collect and...
