Service Appointment Scheduler Coordinator
hace 3 semanas
Job Summary: We are seeking a highly skilled Service Appointment Scheduler / Coordinator to join our team. The ideal candidate will possess excellent communication skills, be reliable, and have a positive attitude. The role involves answering service department phones, booking service appointments, and contacting customers by phone and email regarding their satisfaction.
Responsibilities:
- Answer incoming service department calls
- Book service appointments
- Contact customers by phone and email regarding their satisfaction
- Communicate with callers in a professional, friendly, and efficient manner
- Assist in monitoring and managing our fleet of 25 loaner vehicles
Requirements:
- Excellent communication skills
- Comfortable with phone and computer
- Ability to multitask
- Positive attitude
- Punctual nature and reliability
- A professional appearance
Benefits:
- Blue Cross Blue Shield medical and dental on day 1 of employment
- Company supplied uniform shirts
- 401K after 90 days
- Paid time off
- Paid sick time
- Paid vacation time
- Career advancement opportunities
About Us: The Kelly Automotive Group is a family-owned and operated dealership group that was founded in 1965. We are committed to providing our clients with the highest level of customer service. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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