Process Optimization Expert

hace 4 días


Bogotá, Bogotá D.E., Colombia PayU Payments Private Limited A tiempo completo
Job Overview:

The Process Optimization Expert is responsible for overseeing and managing the processes of analysis, development, and implementation of requirements in Salesforce and Admin. This involves working closely with the Salesforce and product teams to optimize processes and improve efficiency.

The key responsibilities include:
- Conducting thorough analysis of business needs and identifying opportunities for improvement.
- Developing and implementing solutions to enhance process efficiency and minimize incidents.
- Collaborating with the Salesforce team to implement necessary adjustments and enhancements.
- Monitoring performance and user feedback to identify areas for optimization.
- Integrating various systems and tools within the organization to ensure smooth communication.
- Tracking project progress and aligning it with operational standards.

To succeed in this role, you should possess a strong understanding of payment processing, e-commerce, financial regulations, and merchant services. A Bachelor's degree in business administration, finance, system, or a related field is commonly required, along with minimum 3-5 years of experience in project management, business analysis, or a related role. Knowledge with SQL and RPA is also essential.

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