Cybersecurity Monitoring Technician

hace 2 semanas


Bogotá, Bogotá D.E., Colombia Appgate, Inc. A tiempo completo

Appgate, Inc. is seeking a skilled L1 Analyst to join our team as part of our security operations center. As a key member of the team, you will be responsible for monitoring and responding to security-related incidents.

Key Responsibilities:
  • Respond to security-related incidents in a timely and effective manner.
  • Monitor security-related tickets, emails, and phone calls to identify potential security threats.
  • Perform incident response activities, following established procedures to contain and resolve security incidents.
  • Collaborate with team members and external staff to develop best practices for incident response.
  • Communicate effectively with clients, teammates, and management to ensure seamless incident response.
Requirements:
  • Intermediate English language proficiency (B1+ or B2 level).
  • At least 1 year of experience in IT operations, preferably in a Help Desk role.

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