Service Reliability Solutions Engineer

hace 1 semana


Bogotá, Bogotá D.E., Colombia Amadeus A tiempo completo

At Amadeus, we are shaping the future of travel. Our technology powers travel for millions of people around the globe.

About the Role:

We are seeking a highly skilled Service Reliability Solutions Engineer to join our Front Office group. In this role, you will be part of the FOROPS team, responsible for security, implementations, deployments, and support of our applications.

You will maintain Amadeus distribution services on the cloud by measuring and monitoring system health, availability, latency, and operability criteria. Additionally, you will coordinate incident response, post-incident investigation, and practice follow-up/post-mortem reports.

You will engage in continuous improvement of the whole product and platform lifecycle through development design, deployment, operations, and refinement. Adapt and improve monitoring, alerting, log management, and auto-recovery tools to meet our SLAs/OLAs.

  • Maintain Amadeus distribution services on the cloud by measuring and monitoring system health, availability, latency, and operability criteria.
  • Coordinate incident response, post-incident investigation, and practice follow-up/post-mortem reports.
  • Engage in continuous improvement of the whole product and platform lifecycle through development design, deployment, operations, and refinement.
  • Adapt and improve monitoring, alerting, log management, and auto-recovery tools to meet our SLAs/OLAs.
About Us:

Amadeus is an equal opportunity employer committed to diversity and inclusion. We strive to foster a culture of belonging, attracting talent from all backgrounds, and promoting an inclusive employee experience.



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