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We are seeking a highly motivated and experienced Technical Support Engineer to join our team in Colombia-Bogotá. As a Technical Support Engineer, you will be the primary point of contact for customer issues and provide comprehensive technical support to our customers.
Responsibilities and Expectations- Develop and maintain technical documentation, FAQs, and knowledge base articles.
- Assist in testing and validating new product releases, providing feedback on usability and stability.
- Contribute to process improvements to enhance the overall customer support experience.
If you have a strong background in technical support and customer service, we encourage you to apply for this challenging and rewarding role.
