Team Lead

hace 2 semanas

Cali, Valle del Cauca, Colombia TaskUs A tiempo completo

About TaskUs: TaskUs is a leading provider of outsourced digital services and next-generation customer experience to innovative technology companies. Our cloud-based infrastructure enables us to serve clients in the fastest-growing sectors, including social media, e-commerce, gaming, and more.

The People First culture at TaskUs has enabled us to expand our workforce to approximately 45,000 employees globally. We have a presence in twenty-three locations across twelve countries, including the Philippines, India, and the United States.

As a Team Lead, you will provide mentorship, guidance, and career development to members of your team. You will implement escalation channels by mutually agreed-upon procedures and lead a high-performing team through an exciting transition.

Requirements:

  • 2 years of prior relevant people management experience in the BPO or call center industry
  • A strategic thinker with strong analytical and creative problem-solving skills
  • Experience providing constructive criticism and implementing corrective action plans
  • A high-level understanding of customer confidentiality standards and a passion for the development of teammates

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to innovative and disruptive technology companies. We prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages.

TaskUs is an equal opportunity employer and is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

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