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Lead Integration Solutions Specialist
hace 1 semana
As an Integration Consulting Senior Specialist, your key responsibilities will include:
- PRE-SALES SUPPORT: Collaborate with the sales organization to address integration-related inquiries, conduct demos, analyze customer business flows, and propose tailored integration solutions.
- CONSULTANCY SERVICES: Provide expert guidance and consulting services to customers on integration activities between Amadeus systems and their own systems.
- FUNCTIIONAL SUPPORT: Offer extensive support and resolution for integration projects, ensuring seamless delivery and customer satisfaction.
- PROJECT MANAGEMENT: Manage product/solution integration schedules, guaranteeing timely completion and meeting client expectations.
- IMPLEMENTATION SUPPORT: Provide hands-on support during implementation projects, ensuring successful outcomes and customer delight.
- REPORTING AND STATUS UPDATES: Deliver regular integration status updates, KPIs, and customer feedback to Management.
- CERTIFICATION AND SIGN-OFF: Conduct thorough certification and sign-off processes prior to implementation in production.
