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Senior SAP Application Specialist
hace 1 semana
We are seeking a skilled Senior SAP Application Specialist to join our team at Rhian_Convatec. As a key member of our Application Support team, you will be responsible for overseeing and coordinating support activities related to SAP applications, providing technical expertise, and ensuring the smooth operation of SAP modules.
The successful candidate will have expertise in SAP System Support, addressing incidents, service requests, and enhancements within defined Service Level Agreements (SLAs). They will also possess good analytical and problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
Key responsibilities will include:
- Providing expert-level support for SAP applications
- Investigating, diagnosing, and resolving SAP-related technical issues reported by end-users
- Managing SLAs with clear response and resolution times for different types of issues and incidents
- Collaborating with cross-functional teams, external vendors, and business stakeholders to coordinate support activities
