Strategic Analyst Lead
hace 3 semanas
Seeking a highly skilled Strategic Analyst Lead to oversee the resolution of complex issues, manage advanced databases, and ensure exceptional service delivery. As a key member of the Issue Management team, you will apply advanced knowledge of NIQ methodologies, US solutions in RMS and CPS, and local FMCG dynamics to coach junior analysts in effective issue management and resolution.
Key Responsibilities- Leadership & Expertise: Apply advanced certification in Discover within the US user environment to oversee complex tasks and support team members.
- Certification Utilization: Use advanced certification in Discover to coach junior analysts in effective issue management and resolution.
- Strategic Communication & Support: Maintain high-level communication with the Issue Management local team to prevent misunderstandings and delays, ensuring timely and high-quality issue resolution.
- Performance Management: Monitor and adhere to Performance KPIs to drive improvements in quality, performance, and work discipline within the team.
- Database Oversight: Oversee the management and analysis of complex and multiple databases, ensuring accurate data interpretation and insights.
- Advanced Analysis: Utilize advanced analytical skills to interpret and inter-relate variables, providing strategic insights and recommendations.
- Client Communication: Lead the creation of client-friendly communications regarding issue resolution, integrating inputs from various organizational functions.
Education: Bachelor's or technical degree in Business Administration, Business Analysis, Mathematics, Statistics, Economics, or a related field. Advanced degrees are a plus.
Experience: 3+ years of experience in data analysis, client servicing, or a related field, with a track record of leading teams and managing complex issues.
Language Skills: Excellent English speaking and writing skills are mandatory.
Technical Skills: Advanced proficiency in Excel, macros, and analytical tools; experience in database management and data analysis is crucial.
Organizational Skills: Strong organizational abilities with demonstrated skills in project management, including critical path management, task sequencing, and problem-solving.
Attention to Detail: High level of accuracy, proactivity, and meticulous attention to detail in all tasks.
Process Improvement: Proven ability to propose and implement process automation or improvements using tools such as Power BI, R, or Python. Experience with AI/ML implementations is a plus.
About NielsenIQNielsenIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NielsenIQ delivers the Full View.
For more information, visit www.nielseniq.com.
Our Commitment to Diversity, Equity, and InclusionNielsenIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products.
We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.
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