Advanced Technical Support Specialist
hace 7 días
**Job Description**
ResponsibilitiesAs an L3 Support Engineer, your key responsibilities will include:
- Overseeing the deployment, monitoring, maintenance, and optimization of software applications
- Ensuring the stability, performance, and continuous improvement of these applications
- Providing advanced technical support, investigating and resolving complex issues
- Collaborating with cross-functional teams to enhance system reliability and efficiency
- Implementing new functionalities required by the business
- Fixing defects identified in the environments
- Conducting functional testing for implemented defect fixes/changes
- Investigating and analyzing defects, providing appropriate fixes promptly
- Providing regular updates on task progress
You will need to possess:
- 4+ years of hands-on experience with Java
- Experience with one or more relational databases: Oracle, MS SQL, MySQL, PostgreSQL, etc.
- Experience working with RESTful APIs
- Strong skills in troubleshooting, supporting, and administering applications
- Good understanding of software design principles (refactoring, SOLID, design patterns)
- Knowledge of web applications and back-end systems from end to end
- Understanding of project lifecycle and operational processes
- Customer-focused mindset with a service-oriented approach
- Excellent time management skills
- Strong analytical and problem-solving skills
We offer a range of benefits, including:
- A competitive salary package
- A share plan
- Company performance bonuses
- Value-based recognition awards
- Referral bonus
- Career coaching
- Global career opportunities
- Non-linear career paths
- Internal development programs for management and technical leadership
- Complex projects
- Rotations
- Internal tech communities
- Training
- Certifications
- Coaching
- Online learning platforms subscriptions
- Pass-it-on sessions
- Workshops
- Conferences
We are committed to creating an inclusive community where all individuals feel valued, respected, and free from discrimination. As an equal opportunity employer, we welcome applications from all individuals and base hiring decisions on merit, skills, qualifications, and potential.
-
Technical Support Specialist
hace 9 horas
Cali, Valle del Cauca, Colombia Infertility Answers A tiempo completoJob Title: Technical Support SpecialistWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Advanced Fertility Center of Texas. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers.Key Responsibilities:Handle escalated customer requests via chat,...
-
Technical Support Representative
hace 1 día
Cali, Valle del Cauca, Colombia Advanced Fertility Center Of Texas A tiempo completoJob Overview: We are seeking a Technical Support Representative to join our team at Advanced Fertility Center Of Texas. This is a hybrid role that requires excellent communication and problem-solving skills.Salary and Benefits: The successful candidate will receive a competitive salary of 2,800,000 $ (Gross Monthly) and enjoy great benefits.Job...
-
Technical Support Rep
hace 13 horas
Cali, Valle del Cauca, Colombia Infertility Answers A tiempo completoTechnical Support Rep / English C1 / Great Benefits Join to apply for the Technical Support Rep / English C1 / Great Benefits role at Advanced Fertility Center of Texas . Location: Versalles, Cali (Hybrid mode: On-site Tuesdays and Thursdays) Salary: $3,850,000 + $70 USD Performance Bonus Rotating Schedule: Availability from 7:00 a.m. to...
-
Customer Service Specialist
hace 21 horas
Cali, Valle del Cauca, Colombia Advanced Fertility Center Of Texas A tiempo completoJob Summary: We are seeking a skilled Customer Service Specialist to join our team. In this role, you will be responsible for providing exceptional customer service via multiple channels.Salary and Benefits: The successful candidate will receive a competitive salary of 2,800,000 $ (Gross Monthly) and enjoy great benefits.Key Responsibilities:Handle escalated...
-
Technical Support Rep
hace 1 día
Cali, Valle del Cauca, Colombia Advanced Fertility Center Of Texas A tiempo completoTechnical Support Rep / English C1 / Great Benefits - Hybrid Mode / Cali Location: Versalles, Cali (Hybrid mode: On-site Tuesdays and Thursdays) Salary: 2,800,000 $ (Gross Monthly) Position: 1 Position Schedule: Full time, Rotating Schedule: Availability from 7:00 a.m. to 8:00 p.m. (2 days off) What will you do?Handle escalated customer requests via chat,...
-
Technical Support Rep
hace 3 días
Cali, Valle del Cauca, Colombia Advanced Fertility Center of Texas A tiempo completoTechnical Support Rep / English C1 / Great Benefits - Hybrid Mode / Cali Location: Versalles, Cali (Hybrid mode: On-site Tuesdays and Thursdays) Salary: 2,800,000 $ (Gross Monthly) Position: 1 Position Schedule: Full time, Rotating Schedule: Availability from 7:00 a.m. to 8:00 p.m. (2 days off) What will you do? Handle escalated customer requests via...
-
President Support Specialist
hace 6 días
Cali, Valle del Cauca, Colombia The Ricky Joy Company A tiempo completoWe are looking for an individual who can provide exceptional administrative support to our President. As President Support Specialist, you will be responsible for scheduling meetings, drafting documents, and facilitating communication between teams.Requirements include strong organizational skills, proficiency in written and verbal communication, and ability...
-
IT Help Desk Technician
hace 17 horas
Cali, Valle del Cauca, Colombia Advanced Fertility Center Of Texas A tiempo completoAbout the Role: We are seeking an IT Help Desk Technician to join our team. In this role, you will be responsible for providing technical support to our customers via multiple channels.Salary and Benefits: The successful candidate will receive a competitive salary of 2,800,000 $ (Gross Monthly) and enjoy great benefits.Responsibilities:Handle technical...
-
Shopify Implementation Specialist
hace 2 semanas
Cali, Valle del Cauca, Colombia Scale Up Recruiting Partners A tiempo completoShopify Implementation Specialist Overview We are seeking a Shopify Implementation Specialist to support our client in building, customizing, and optimizing Shopify storefronts for their clients. This role is ideal for a highly technical Shopify expert with deep experience in Shopify development, app integrations, and ERP system connectivity . The ideal...
-
Shopify Implementation Specialist
hace 2 semanas
Cali, Valle del Cauca, Colombia Scale Up Recruiting Partners A tiempo completoShopify Implementation Specialist Overview We are seeking a Shopify Implementation Specialist to support our client in building, customizing, and optimizing Shopify storefronts for their clients. This role is ideal for a highly technical Shopify expert with deep experience in Shopify development, app integrations, and ERP system connectivity . The ideal...
-
Technical Support Analyst
hace 22 horas
Cali, Valle del Cauca, Colombia Colgate-Palmolive Company A tiempo completoSustainability CommitmentAt Colgate-Palmolive Company, we are committed to making a positive impact on the environment and society. Our 2025 Sustainability & Social Impact Strategy aims to reduce our environmental footprint, promote diversity and inclusion, and improve the well-being of our employees and customers.About the RoleThis IT Infrastructure...
-
Administrative Support Specialist
hace 3 días
Cali, Valle del Cauca, Colombia Air Products A tiempo completo**About the Role:**We are looking for an Administrative Support Specialist to join our team in Cali, Colombia. This individual will be responsible for supporting our Document Control and Reception functions.The successful candidate will possess strong organizational and communication skills, with the ability to multitask and prioritize tasks effectively.Main...
-
IT Infrastructure Specialist
hace 1 día
Cali, Valle del Cauca, Colombia Colgate-Palmolive Company A tiempo completoCompany OverviewColgate-Palmolive Company is a leading global consumer goods company that operates in the oral care, personal care, home care, and pet nutrition segments. With a presence in over 200 countries and territories, we are committed to delivering high-quality products that improve the lives of people and their pets.We are dedicated to...
-
Customer Support Specialist
hace 4 días
Cali, Valle del Cauca, Colombia Motum A tiempo completoAbout Motum:Motum is a leading provider of international teams for US-based companies. Our mission is to empower ambitious and qualified individuals from around the world, connecting them with U.S. companies for fully-remote roles that match their skills and aspirations.About the Role:We are seeking passionate and customer-obsessed Phone Support Agents to...
-
Customer Support Specialist
hace 2 horas
Cali, Valle del Cauca, Colombia Motum Inc. A tiempo completoAbout MotumMotum Inc. is a global leader in creating high-performing international teams for US-based companies.We empower ambitious and qualified individuals from all over the world to connect with U.S. companies for fully-remote roles that match their skills and aspirations.About the Role:We are seeking passionate and customer-obsessed professionals to...
-
Visual Content Specialist
hace 2 días
Cali, Valle del Cauca, Colombia Solvo Global Careers A tiempo completoJob DescriptionWe are seeking a skilled Visual Content Specialist to join our team at Solvo Global Careers. As a Graphic Designer, you will be responsible for retouching images, ensuring high-quality final edits, and finalizing projects for delivery. Additionally, you will design and order client albums, manage and send galleries to clients, handle...
-
Efficiency and Effectiveness Specialist
hace 2 días
Cali, Valle del Cauca, Colombia Gps Trackit A tiempo completoAbout Us:We are GPS Trackit, a high-growth, industry-leading SaaS business focused on mid-market solutions that continues to grow by adding to our family of fleet management solutions.We are looking for talented professionals who share our passion for innovation and excellence.Our Mission:To provide cutting-edge marketing solutions that drive business...
-
Head of Technical Content Creation
hace 7 días
Cali, Valle del Cauca, Colombia CommScope Inc. A tiempo completoInnovative Solutions for the Connected WorldAbout Our TeamWe're a team of experts passionate about delivering cutting-edge networking solutions.Job OverviewThis role involves leading the development and execution of technical marketing strategies, leveraging expertise in AI/ML, campus networking, and network design to drive business...
-
Category Management Specialist
hace 4 horas
Cali, Valle del Cauca, Colombia Cali, Valle del Cauca A tiempo completoCompany OverviewVantive is a vital organ therapy company dedicated to extending lives and expanding possibilities for patients and care teams worldwide. Our team has driven meaningful innovations in kidney care for 70 years, building a legacy of commitment to elevating the dialysis experience through digital solutions and advanced services.Job DescriptionWe...
-
Remote Technical Support Specialist
hace 7 días
Cali, Valle del Cauca, Colombia Bairesdev A tiempo completoCompany OverviewBairesDev is a technology company that delivers cutting-edge solutions to clients worldwide. With over 15 years of experience, we have built a diverse team of top talent who work remotely on various projects.