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Lead UX Researcher for Digital Transformation

hace 2 meses


Colombia Ciandt A tiempo completo

We are a tech transformation specialist company, CI&T. With 30 years of experience, we combine the disruptive power of Artificial Intelligence with human expertise to support large companies in navigating changes in technology and business.

Our mission is to help clients achieve the full potential of technology as a force for good. We are looking for a Lead UX Researcher who possesses extensive experience in user research and data analytics, with the ability to connect to strategic insights.

In this role, you will reveal what our users need from our products by conducting research, collaborating with cross-functional teams to ensure our products meet user needs and align with business goals, and performing usability studies. These responsibilities also include inspiring change, delivering oral and written presentations, evaluating qualitative and quantitative data, and helping the UX team better understand what would make a user's experience more intuitive, accessible, and seamless.

Key Responsibilities
  • Conduct qualitative research methods (e.g., user interviews, focus groups, usability testing) to gather insights on user behaviors and preferences.
  • Utilize quantitative research methods (e.g., surveys, analytics data) to analyze user interactions and trends, translating findings into actionable strategies.
  • Collaborate with data teams to analyze user behavior data and identify trends and patterns.
  • Present research findings and strategic recommendations to stakeholders in a clear and compelling manner.
Requirements

To succeed in this role, you should have:

  • Solid experience with at least two years as a lead — guiding clients, projects, and people.
  • Demonstrate expert Spanish language skills and have advanced English proficiency.
  • Proficiency in data analysis and visualization tools (e.g., Google Analytics, Tableau, SPSS).

The estimated salary for this position is $120,000 - $150,000 per year, depending on your qualifications and experience.