Senior Service Management Position

hace 5 días


Sabanalarga, Atlántico, Colombia TeleTech Holdings, Inc. A tiempo completo
Senior Leadership Position
We are seeking an experienced leader to join our service delivery team as a Senior Team Lead. As a key member of our leadership team, you will be responsible for mentoring and guiding team leads to ensure they meet company and client objectives. You will work closely with the Senior Manager of Sales Service Delivery to provide support and guidance to your team.

Key Responsibilities:
  • Mentor team leads to achieve company and client goals.
  • Support team leads in managing multiple tasks and projects.

Requirements:
This position requires:
  • An associate degree, technical school education, or equivalent work experience.
  • A minimum of one year's experience in a call center or equivalent field.
  • Strong leadership and coaching skills.


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