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Account Operations Specialist
hace 3 semanas
We are seeking a highly skilled Senior Specialist Account Operations to join our team. In this role, you will be responsible for providing exceptional customer service support to assigned customers, ensuring reliable and competitive E2E service levels, and driving assigned projects within AO NAM.
Key Responsibilities:- Assist in communicating with customers via various channels and providing information related to orders and articles.
- Closely cooperate with internal and external stakeholders to resolve backlogs, scheduled deliveries, cancellations, launches, and other topics.
- Contribute to Order Integration Management by ensuring accurate integration of customer orders into company systems.
- Manage deliveries to ensure timely and complete delivery, including order prioritization.
