Senior Supply Chain Manager

hace 3 días

Bogotá, Bogotá D.E., Colombia Kuehne + Nagel As A tiempo completo

Company Overview

Kuehne + Nagel is a leading global logistics company that offers comprehensive supply chain solutions.

Salary

The estimated salary for this position is between $80,000 and $120,000 per year, depending on experience and qualifications.

Job Description

We are seeking an experienced Senior Supply Chain Manager - Logistics Excellence to lead our Integrated Logistics Control Towers and LSPs. The successful candidate will have a strong background in freight forwarding, supply chain optimization, and operational performance improvement.

The ideal candidate will possess excellent leadership skills, with the ability to build and promote great relationships with colleagues and design customer experiences that inspire loyalty.

The role involves overseeing the performance of Integrated Logistics Control Towers and LSPs, handling business analytics, troubleshooting escalations, updating SOPs, monitoring performance trends, and managing business reviews, CAPA, and BCP.

Key Responsibilities

  • Delivery of operational services by coordinating related activities across all Control Towers against SLA
  • Development of strong working relationships between business management and operations aiming for one common target – creating a cohesive team delivering operational excellence
  • Identify projects out of / above scope of services and initiate execution
  • Point of contact / escalation for customer concerns at appropriate counterpart level
  • Identify areas of improvement, track root causes, and define actions for prevention in the future
  • Maintain and update customer SOP in close collaboration with the Business Manager
  • LSP Performance & Integration of the existing relationships with the relevant LSPs in scope
  • Active monitoring of the LSP performance in their service delivery performance (against the agreed KPIs)
  • Lead regular (monthly, quarterly) management meetings with LSPs to identify areas of improvement, track root causes, and define actions for prevention in the future
  • Manage all relevant rates and other LSP master data during the respective engagement life cycle
  • Connect LSP Management to KN IL Control Tower and their respective tasks planning, customer service, freight settlement
  • Maintain and update LSP SOP in close collaboration with the Business Manager

Required Skills and Qualifications

  • Bachelor's degree in International Business or related fields
  • Experience in Freight Forwarding (Air, Sea, Road)
  • Experience in Supply Chain optimization and operational performance improvement
  • Experience with cross-regional or global collaboration in a multinational environment
  • Fluent in English

Benefits

We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs, and a highly dynamic global work environment.

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