Server
hace 1 mes
At Hilton Worldwide, Inc., we are seeking a skilled and dedicated Server to join our team at the Hilton Santa Marta Colombia. As a key member of our Food and Beverage department, you will be responsible for delivering exceptional guest experiences while providing attentive and personalized service.
Key Responsibilities:- Manage guest queries in a friendly and efficient manner, ensuring that all needs are met promptly and professionally.
- Serve a wide range of beverages, including alcoholic and non-alcoholic options, in accordance with licensing and liquor regulations.
- Develop extensive knowledge of our menu offerings, including food and beverage items, to provide informed recommendations to guests.
- Ensure that all floor stations are well-stocked and organized, maintaining a high level of cleanliness and presentation.
- Follow established reporting procedures to address any issues or concerns that may arise during service.
- Deliver high-quality food and beverage orders in a timely manner, ensuring that all dishes meet our high standards.
- Adhere to Hilton's grooming standards, including uniform dress code, cleanliness, and personal hygiene.
- Comply with hotel security, fire regulations, and all health and safety legislation.
- Commitment to delivering exceptional customer service and ensuring guest satisfaction.
- Flexibility to respond to a range of different work situations and adapt to changing priorities.
- Ability to work effectively as part of a team, as well as independently, to achieve goals and objectives.
- Previous experience in the Food and Beverage department or a related industry.
- Previous experience with cash handling and point-of-sale systems.
- Knowledge of food hygiene regulations and practices.
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity to join our team at Hilton Santa Marta Colombia.
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