Travel Experience Coordinator

hace 5 días


Bogotá, Bogotá D.E., Colombia Ratehawk A tiempo completo

About Us

RateHawk is a fast-growing international travel-tech company passionate about travel and technology. We're looking for a Customer Support Specialist (Modification Team) to help us keep our clients happy and our operations smooth.

Salary & Benefits

We offer a competitive salary of 550 EUR + up to 150 EUR in bonus KPI. Enjoy flexible work arrangements, including remote work options, with a great team and opportunities for growth and development. Our benefits package includes corporate discounts on hotels and other services, as well as access to seminars, trainings, and conferences.

Job Description

Rapidly and effectively resolve client issues through our CRM system. Provide expert advice on bookings and products to clients and partners. Engage with suppliers, hotels, and clients via email and phone, utilizing CRM systems and internal databases efficiently.

Requirements

English Proficiency: Upper Intermediate level (both spoken and written). Soft skills include kindness, empathy, stress-resistance, politeness, and responsibility. Quick Learner: Ability to learn quickly and stay results-focused. Tech Requirements: A functioning computer and microphone. Travel Knowledge: Understanding of the travel business and booking systems is an advantage.

Our Offer

Work from the comfort of your home with a flexible schedule of 2 days-on after 2-days off from 1 p.m. to 1 a.m. Colombia time. Tackle interesting and ambitious tasks that will elevate your professional skills. Access to continuous learning opportunities, including seminars, trainings, and conferences. Enjoy corporate discounts on hotels and other services.



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