Travel Experience Coordinator
hace 5 días
About Us
RateHawk is a fast-growing international travel-tech company passionate about travel and technology. We're looking for a Customer Support Specialist (Modification Team) to help us keep our clients happy and our operations smooth.
Salary & Benefits
We offer a competitive salary of 550 EUR + up to 150 EUR in bonus KPI. Enjoy flexible work arrangements, including remote work options, with a great team and opportunities for growth and development. Our benefits package includes corporate discounts on hotels and other services, as well as access to seminars, trainings, and conferences.
Job Description
Rapidly and effectively resolve client issues through our CRM system. Provide expert advice on bookings and products to clients and partners. Engage with suppliers, hotels, and clients via email and phone, utilizing CRM systems and internal databases efficiently.
Requirements
English Proficiency: Upper Intermediate level (both spoken and written). Soft skills include kindness, empathy, stress-resistance, politeness, and responsibility. Quick Learner: Ability to learn quickly and stay results-focused. Tech Requirements: A functioning computer and microphone. Travel Knowledge: Understanding of the travel business and booking systems is an advantage.
Our Offer
Work from the comfort of your home with a flexible schedule of 2 days-on after 2-days off from 1 p.m. to 1 a.m. Colombia time. Tackle interesting and ambitious tasks that will elevate your professional skills. Access to continuous learning opportunities, including seminars, trainings, and conferences. Enjoy corporate discounts on hotels and other services.
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