Senior Data Analyst Lead for Nielseniq Issue Management
hace 4 semanas
About Nielseniq
We are a leading data analytics and consultancy firm driving innovation and excellence for our clients.
Job Overview
As a Senior Data Analyst Lead, you will be responsible for overseeing the resolution of complex issues, managing advanced databases, and ensuring exceptional service delivery.
Key Responsibilities
You will:
- Apply advanced knowledge of NIQ methodologies to coach junior analysts in effective issue management and resolution.
- Utilize advanced certification in Discover to oversee complex tasks and support team members.
- Maintain high-level communication with the Issue Management local team to prevent misunderstandings and delays.
- Monitor and adhere to Performance KPIs to drive improvements in quality, performance, and work discipline within the team.
- Oversee the management and analysis of complex and multiple databases, ensuring accurate data interpretation and insights.
- Utilize advanced analytical skills to interpret and inter-relate variables, providing strategic insights and recommendations.
- Lead the creation of client-friendly communications regarding issue resolution.
Requirements
To be successful in this role, you will need:
- A Bachelor's or technical degree in Business Administration, Business Analysis, Mathematics, Statistics, Economics, or a related field.
- 3+ years of experience in data analysis, client servicing, or a related field, with a track record of leading teams and managing complex issues.
- Excellent English speaking and writing skills.
- Advanced proficiency in Excel, macros, and analytical tools.
- Strong organizational abilities with demonstrated skills in project management.
- A high level of accuracy, proactivity, and meticulous attention to detail.
Salary and Benefits
The estimated salary for this role is $85,000 - $110,000 per year, depending on experience and qualifications.
Apply Now
Join us in driving innovation and excellence for our clients while advancing your career in data analytics and consultancy. Apply now to become a part of our dynamic team at Nielseniq.
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