Healthcare Liaison
hace 1 semana
Career Opportunities at Career Shepherd
**Clinical Communication Specialist Role Overview**
We are seeking a skilled Clinical Communication Specialist to join our team at Career Shepherd. This role involves facilitating communication between patients and our medical team, ensuring seamless care delivery.
**Key Responsibilities:**
- Receive and accurately document patient messages and inquiries
- Prioritize and relay patient messages to appropriate physicians and providers
- Understand and follow orthopedic outpatient protocols
- Assess the urgency of patient concerns, particularly regarding post-operative care and potential infections
- Interpret and follow surgeons' protocols accurately
- Assist with administrative tasks as assigned
**Requirements:**
- Fluency in both English and Spanish (written and verbal)
- At least 2 years of clinical background, preferably with foreign medical school or nursing school experience (US-credentialed program preferred)
- Strong understanding of basic orthopedic outpatient protocols
- Ability to execute a protocol
- Excellent communication and documentation skills
- Strong attention to detail and ability to follow established protocols
- Proficiency in relevant medical terminology
- Ability to work independently and as part of a team
- Experience with Epic Electronic Medical Record system
- Strong interpersonal abilities
- Ability to handle sensitive information with discretion
- A sense of urgency in resolving patient concerns
- Thorough understanding of HIPAA compliance and regulations
**What We Offer:
- An estimated salary range of $80,000 - $120,000 per year
- A dynamic and supportive work environment
- Ongoing training and professional development opportunities
**Note:** As this position is based outside of Illinois, the role does not involve providing medical advice. The primary function is to facilitate communication between patients and our Illinois-based medical team.
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