Healthcare Liaison

hace 1 semana


Bogotá, Bogotá D.E., Colombia Career Shepherd A tiempo completo

Career Opportunities at Career Shepherd

**Clinical Communication Specialist Role Overview**

We are seeking a skilled Clinical Communication Specialist to join our team at Career Shepherd. This role involves facilitating communication between patients and our medical team, ensuring seamless care delivery.

**Key Responsibilities:**

  • Receive and accurately document patient messages and inquiries
  • Prioritize and relay patient messages to appropriate physicians and providers
  • Understand and follow orthopedic outpatient protocols
  • Assess the urgency of patient concerns, particularly regarding post-operative care and potential infections
  • Interpret and follow surgeons' protocols accurately
  • Assist with administrative tasks as assigned

**Requirements:**

  • Fluency in both English and Spanish (written and verbal)
  • At least 2 years of clinical background, preferably with foreign medical school or nursing school experience (US-credentialed program preferred)
  • Strong understanding of basic orthopedic outpatient protocols
  • Ability to execute a protocol
  • Excellent communication and documentation skills
  • Strong attention to detail and ability to follow established protocols
  • Proficiency in relevant medical terminology
  • Ability to work independently and as part of a team
  • Experience with Epic Electronic Medical Record system
  • Strong interpersonal abilities
  • Ability to handle sensitive information with discretion
  • A sense of urgency in resolving patient concerns
  • Thorough understanding of HIPAA compliance and regulations

**What We Offer:

  • An estimated salary range of $80,000 - $120,000 per year
  • A dynamic and supportive work environment
  • Ongoing training and professional development opportunities

**Note:** As this position is based outside of Illinois, the role does not involve providing medical advice. The primary function is to facilitate communication between patients and our Illinois-based medical team.



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