Groups and Events Coordinator
hace 3 semanas
Job Description: Groups and Events Coordinator
The role of Groups and Events Coordinator is to receive groups and events in the hotel, acting as an intermediary between the customer and the commercial and operational areas. This position provides customer contact at the time of arrival at the hotel with your event, working with the hotel to achieve the set goals.
- Receive groups and events and keep the hotel informed of their arrival.
- Draft contracts for groups and events.
- Insert Rooming List in the system, update payment instructions, and enter important information relevant to the group.
- Negotiate budgets with customers.
- Develop events Work Orders in the system with all relevant information.
- Conduct instructional groups with all relevant information to the group.
- Perform monthly reports for groups and update closing information for groups.
- Interact permanently with the Account Managers, Sales Coordinators, Reservations, Front Desk, Department Parties, Hilton Meetings, and kitchen.
- Act directly with the guest or client during the stay of groups and events.
- Participate in special activities such as secretaries of cocktails, welcome tour groups, etc.
Requirements:
- Graduate or MBA in Management, Hospitality, and Marketing.
- Previous sales groups and events, preferably in Hospitality.
- Ability to analyze and manage multiple tasks.
- Ability to solve problems quickly and efficiently.
- Sense of organization and planning.
- Good computer skills including Excel, PowerPoint, and Word.
- Proactive approach to meet deadlines and objectives.
About Hilton Worldwide, Inc.
Hilton Worldwide, Inc. is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.
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