Senior Machine Learning Engineer

hace 2 meses


Colombia Lean Solutions Group A tiempo completo

Company Overview: Lean Solutions Group is a rapidly expanding organization that specializes in developing cutting-edge voice-based AI solutions for the entertainment, financial, and logistics sectors.

We are seeking a skilled Senior Machine Learning Engineer with expertise in Large Language Models (LLMs) and audio processing to join our innovative team. This role involves designing, developing, and deploying advanced voice bots that automate interactions seamlessly.

Key Responsibilities:

  1. Design and deploy advanced voice bots using LLMs to handle customer queries in real-time during voice calls.
  2. Develop and optimize ML models for real-time audio and speech analysis, focusing on speech recognition, speaker identification, and sentiment analysis.
  3. Apply audio signal processing techniques to enhance voice quality, including noise cancellation, speech enhancement, and voice activity detection.
  4. Collaborate with cross-functional teams to define technical requirements and improve model performance through real-world feedback.
  5. Continuously monitor and optimize voice bot performance, implementing real-time feedback mechanisms to maintain high customer satisfaction and accurate response rates.

Requirements & Qualifications:

  1. Bachelor's or Master's degree in Computer Science, Machine Learning, Artificial Intelligence, or a related field.
  2. 4 years of experience as a Machine Learning Engineer or in a similar role.
  3. Advanced proficiency in LLMs for developing conversational AI and handling complex customer service requests.
  4. Expertise in audio processing and speech technologies, including ASR, TTS, speech-to-text, and text-to-speech conversion.
  5. Intermediate proficiency in Python and relevant machine learning libraries such as TensorFlow, PyTorch, or Keras.
  6. Experience with audio processing libraries like librosa and Pydub, and tools such as Kaldi, DeepSpeech, or SpeechBrain.
  7. Advanced experience in Natural Language Processing (NLP) for tasks including intent recognition, entity extraction, and sentiment analysis.
  8. Familiarity with real-time streaming and latency optimization for voice communication.
  9. Experience with cloud platforms like AWS, Azure, or Google Cloud, particularly for speech processing services.
  10. Familiarity with call center technologies and customer service automation tools (preferred).
  11. Strong problem-solving skills and the ability to work in a fast-paced, team-oriented environment.
  12. Excellent communication skills for explaining complex technical topics to non-technical stakeholders.

Why Lean Solutions Group:

  1. Join a powerful tech workforce and help us change the world through technology.
  2. Professional development opportunities with international customers.
  3. Collaborative work environment.
  4. Career path and mentorship programs that will lead to new levels.

Lean Solutions Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.



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