Customer Success Manager

hace 4 días

Bogotá, Bogotá D.E., Colombia Zensar Technologies A tiempo completo
About Zensar Technologies
Zensar is a leading digital solutions and technology services company. Partnering with global organizations on their digital transformation journey, we leverage our strong track record of innovation to drive client success.

We offer a comprehensive range of services and solutions that enable clients to achieve new thresholds of performance. Our commitment to delivering exceptional results through innovative digital platforms sets us apart as a trusted technology partner.

Our work environment encourages creativity, passion, and innovation while taking fun seriously too. With an open culture, brainstorming with colleagues is easy and creative thinking is encouraged through time-out activities. Our offices are designed to foster creativity and communication, making it feel like home every day.

We provide a comprehensive benefits package for all full-time employees and foster a culture of diversity, equity, and inclusion.

We're seeking a CUSTOMER SUCCESS MANAGER in Bogota, Colombia. This is a hybrid role full-time with benefits. We will provide the training.

Must Have:
  • Advanced English and Excellent Communication (Verbal and Written).

Required Skills and Qualifications:
  • Bachelor's degree or equivalent.
  • Minimum of 5 years of overall customer engagement experience, with at least 2 years of relevant experience in asset management or a related field.
  • Strong understanding of Client's business model, product portfolio, and GTM strategies (desired).
  • Exceptional data analysis and interpretation skills.
  • Advanced proficiency in Microsoft Excel.
  • Excellent communication, presentation, and interpersonal skills.
  • Strong problem-solving and decision-making abilities.
  • Ability to work independently and manage multiple priorities.
  • Highly organized with strong project and time management skills.
  • Responsive and timely in delivering on commitments.
  • Positive attitude and strong work ethic.
  • Bold, assertive and possesses a sense of ownership.

Benefits:
  • We encourage our employees to seek higher education and training.
  • A positive and dynamic work environment.
  • Equal opportunity employer.

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