High-Level Operations Director

Digital Transformation Experts Wanted!We are a company that provides AI-powered solutions to drive digital transformation and optimize business operations. Our advanced products and platforms help us develop digital chemistry, which unlocks new possibilities for our clients.Job DescriptionIn this role, you will be responsible for monitoring queues in...

Cuál es nuestro perfil ideal:Buscamos a alguien con experiencia comprobada en dirección de equipos y quien pueda adaptarse rápidamente a nuestras necesidades. Es fundamental tener un sólido conocimiento de gestión de procesos, habilidades de comunicación, capacidad de trabajar bajo presión, flexibilidad y disponibilidad para trabajar diferentes...

About the RoleWe are seeking a skilled Real-Time Operations Analyst to join our team. This role involves monitoring queues in real-time to identify and address any risks to meeting contractual Key Performance Indicators (KPIs).Key ResponsibilitiesExpertise: Monitor service level performance at interval levels against planned Average Handle Time (AHT),...

About the RoleWe are seeking an experienced Senior Operations Manager to lead our team and drive business success. As a key member of our leadership team, you will be responsible for managing day-to-day business operations, managing a team of up to 150 FTE, and reporting to the Vice President.Key ResponsibilitiesManage client relationships and serve as the...

About this RoleWe are seeking a highly skilled Real Time Operations Specialist to join our team. As a key member of our operations team, you will be responsible for monitoring queues in real-time to identify and address risks to meeting contractual Key Performance Indicators (KPIs).Key Responsibilities:Monitoring queues in real-time to identify potential...

We are looking for a customer-focused Senior Operations Manager to lead the delivery of exceptional customer experiences. As a key member of our leadership team, you will be responsible for developing and implementing operational strategies that drive business growth and excellence.Key Qualifications:5+ years of experience in operations managementProven...

About Our TeamWe are seeking an experienced Senior Operations Manager to join our team and drive business success.Key Job ResponsibilitiesManaging client relationships and serving as the primary point of contact.Providing regular updates on performance and presenting in business reviews.Collaborating with team leaders and teammates to ensure they possess the...

Empresa multinacional ubicada en la ciudad de Barranquilla, requiere para su equipo de trabajo, profesional en negocios, gestión empresarial, administración, ingeniería o afines, con experiencia de 4 años para desempeñarse como Operations Manager (Director de Operaciones) en oficinas Call Center.Responsabilidades: Desarrollar e implementar estrategias e...

Unlocking Digital Performance with SutherlandWe are a company that brings together human expertise and artificial intelligence to develop digital chemistry. Our advanced products and platforms drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions.Job OverviewThis role requires an individual who...

Join or sign in to find your next job Join to applyfor the Senior Operations Manager role at UnifyCX UnifyCX isgrowing and we are looking for an experienced Senior OperationsManager to join our motivated and ambitious team in Barranquilla.What Will You Do? As The Senior Operations Manager you will providean inspired sense of leadership by overseeing the...