Medical Support Coordinator
hace 1 semana
VIP Medical Group, a leading provider of pain management and vascular procedures, is seeking a skilled Scheduling Coordinators to support our team.
We specialize in delivering exceptional patient care and compassion. Our ideal candidate is a goal-oriented individual with a deep understanding of customer service best practices, able to contribute to high-quality customer service and achieve sales targets.
Responsibilities:
- Answer incoming new patient scheduling phone calls, verify insurance, and schedule on provider schedules.
- Obtain notes and imaging for New Patients to add to patient charts from previous treating providers, prior to the scheduled appointment.
- Monitor incoming faxes daily to upload patient documents to charts and send daily reports of what has been uploaded.
- Manage "fast-track" patient referrals, ensuring referring providers have sent necessary notes for medical necessity.
- Check insurance benefits and eligibility.
Requirements:
- Proven work experience as a CSR, support agent, or similar roles.
- Hands-on experience with CRM software and Google Suite (GSheets in particular).
- Experience in the healthcare industry is a plus.
- Excellent organizational and multitasking skills.
- A team player with a high level of dedication and a goal-driven attitude.
- Ability to work under deadlines.
- Advanced to native proficiency in English (written, spoken, comprehension).
We Offer:
- A dynamic and supportive work environment.
- Flexible working hours and a state-of-the-art office space.
- Private health insurance and other benefits.
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