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Customer Success Strategist

hace 3 semanas


Medellín, Antioquia, Colombia Elev8 A tiempo completo

About Us

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elev8.io provides innovative solutions for the behavioral health industry, helping facilities generate qualified leads, optimize their CRM and tech stack, and improve their lead-to-admit conversion rates.

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Job Responsibilities

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The Customer Success Manager will be responsible for:

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  • Developing and implementing tailored strategies to drive customer success.
  • Collaborating with cross-functional teams to deliver exceptional customer experiences.
  • Identifying opportunities for upselling and cross-selling within existing customer accounts.
  • Providing regular feedback and insights to the product, product fulfillment, and leadership teams.
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Requirements

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To excel in this role, you should have:

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  • Proven experience in customer-facing roles, with a strong focus on delivering results.
  • Expertise in digital marketing, including SEO and PPC.
  • A proven ability to work independently and as part of a team.