Luxury Guest Experience Ambassador

hace 3 semanas


Barranquilla, Atlántico, Colombia Marriott Hotels Resorts A tiempo completo

We are seeking a skilled and dedicated Luxury Guest Experience Ambassador to join our team at JW Marriott. As a Luxury Guest Experience Ambassador, you will play a critical role in delivering exceptional guest experiences that exceed our guests' expectations.

Our Luxury Guest Experience Ambassadors are empowered to take the initiative to deliver a wide range of services that guide our guests through their entire stay. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, you will make transactions feel like part of the experience.

To be successful as a Luxury Guest Experience Ambassador, you will need to create a safe work environment, follow company policies and procedures, maintain confidentiality, protect company assets, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional.

You will be on your feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Luxury Guest Experience Ambassadors – to get it right for our guests and our business each and every time.

We offer a competitive salary of approximately $55,000 per year, which includes a base salary of $45,000 and an additional $10,000 in benefits and incentives. Our benefits package includes health, dental, and vision insurance, 401(k) matching, and paid time off.

We are looking for candidates with a high school diploma or equivalent and no related work experience. However, we do require candidates to have supervisory experience and a valid driver's license. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.

As a Luxury Guest Experience Ambassador, you will be part of a diverse and inclusive team that values creativity, innovation, and community. You will have the opportunity to work with a talented team of professionals who are dedicated to delivering exceptional guest experiences and exceeding our guests' expectations.

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers.

At JW Marriott, we create opportunities for training, development, recognition, and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International.



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