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Resource Coordinator

hace 2 meses


Medellín, Antioquia, Colombia Parexel A tiempo completo

Unlock Your Potential as a Resource Planner at Parexel

A Resource Planner at Parexel will lead responsibility for a large group of resources from a planning, allocation, and forecasting perspective. This role requires a client-focused approach to work, with the ability to interact professionally within a client organization.

Oversight of Demand & Supply for the assigned segment/region is a key aspect of this role. The Resource Planner will run weekly staff meetings to provide/collect feedback from LM/Segment leads related to project status and resource proposals and allocations.

The Resource Planner will review and validate resource requests and make suggestions for assignments by:

  • Evaluating specific resource needs for awarded and ongoing studies (workload, start date, and experience needed)
  • Utilizing the skills and experience database (SEMS) and other Parexel Tools and Apps to identify team members that match the requirements.
  • Utilizing the resource management tool by running reports to check for Free hours/capacity of potential team members
  • Engaging with study teams to ensure clarity on the resource needs and specific requirements.

The Resource Planner will maintain/Update the Resources Management Tool (Planisware) to reflect assignments decisions by:

  • Assigning identified resources on specific projects.
  • Increasing/Reducing assignments according to business decisions.
  • Releasing resources from the project upon request by LMs (eg: resignations, LOAs, transfers)
  • Formerly communicating the proposal to the Study Teams by providing CVs
  • Checking Resource Mailbox daily for requests and if needed to follow up on details

Key Responsibilities:

  • Support Weekly Escalation Calls by coordinating and compiling preparatory feedback from relevant stakeholders and taking comprehensive minutes during the meeting.
  • Systematically monitor the status of proposals sent to study teams and manage follow-up processes.
  • Manage and organize the resourcing team mailbox by tagging incoming emails in a timely manner to the corresponding Segment.
  • Support Resource Planners by conducting regular audits and clean-up of primary resource trackers to ensure data integrity and identify potential resource gaps and opportunities.
  • Assist in sourcing, retrieving, and blinding appropriate CVs from the company's talent database to meet specific project or client requirements.

Requirements:

  • Sound interpersonal, verbal and written English communication skills
  • Client-focused approach to work, ability to interact professionally within a client organization
  • A flexible attitude for work assignments and new learning
  • Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail
  • Willingness to work in a matrix environment
  • Strong analytical skills and an understanding of planning processes
  • Shows commitment to and performs consistently high-quality work
  • Ability to identify and address issues proactively on time
  • Effective time management to meet daily metrics or team objectives
  • Ability to take initiative and work independently
  • Accountability for all assigned tasks
  • Proficient in Excel

Education:

  • Bachelor's Degree required
  • Language Skills
  • Fluent in written and oral English in addition to local language
  • Minimum Work Experience
  • Relevant work experience in CRO or pharmaceutical field
  • Understanding of clinical research platforms required